Connected Home Systems and Services

Wednesday, March 18, 2020

35% of large-scale home builders in new survey install whole-home network as standard

New survey of home and MDU builders reveals growing importance of smart home and voice control technology in new construction 

 A new Parks Associates study of US home and multifamily builders that sell or install smart home technology reveals the most common technology strategy among large-scale single-family builders (LSBs) is to install a whole-home Wi-Fi network. MDUs, Home Builders, and Smart Home Technologysupported by BUILDER and Multifamily Executive, reveals 35% o ...read more

Thursday, March 05, 2020

60% of newly acquired security systems are self-installed

DIY Home Security Tracker finds DIY security solutions claim the majority of new security households

New research from Parks Associates finds that DIY security systems are taking a larger share of the residential security market due to their growing popularity among security households. The research firm’s DIY Home Security Tracker notes that among consumers who acquired their security system less than two years ago, 60% are self-installed, compared to only 7% of systems pur ...read more

Wednesday, February 19, 2020

Only 38% of consumers feel appreciated by their insurance company

Consumer research study addresses impact of smart home devices and incentives on insurance choice

New consumer research from Parks Associates finds only 38% of insurance customers feel rewarded for their loyalty, while 36% feel their loyalty to their insurance company goes unrewarded. The research firm announced its findings from a new study, Transforming Home Insurance and Creating Consumer Value, showing that loyalty rewards, including new products, can drive some consumer ...read more

Monday, February 10, 2020

Sixty-two percent of US security dealers report that smart home devices increase support costs

Dina Abdelrazik presents research at SecurityNEXT conference sharing insights on security dealer trends in DIY, smart home, and interactive services

New security dealer research from Parks Associates shows smart home devices are adding cost and complexity for dealers in the security industry, where 62% of all dealers report that smart home devices increase their support costs. Security Dealer Survey reports 22% of dealers most frequently employ a truck roll to resolve smart ...read more

Thursday, January 30, 2020

Fifty-six percent of consumers in US broadband households use at least one professional home service

Consumers consider personal recommendation a top factor when choosing smart home devices or home services

New Parks Associates research finds 56% of US broadband households report using at least one professional home service. 360 Deep Dive: Evaluating Service Opportunities in the Smart Home reports lawn care and landscaping are the most commonly utilized home services, followed closely by home repair/improvement and plumbing services. This research study, with analysis on a ...read more

Tuesday, December 17, 2019

36% of those intending to purchase a security system prefer self-installation

New research addresses the preference for self-installable solutions in home security market

Parks Associates research finds preference for self-installed systems is growing among US broadband households planning to buy a security system, rising from 18% in 2007 to 29% in 2012 to 36% in 2019. DIY Disruption: Smart Products and Home Security reports that the percentage is even higher among people who actually follow through on their intentions, as 51% of security system owner ...read more

Tuesday, August 20, 2019

Parks Associates and BUILDER Announce Home Builder and MDU Research Study on Smart Home Market

Twenty-one percent of MDU broadband households own at least one smart home device

Parks Associates today announced a new research study surveying US home and multifamily development (multi-dwelling unit) builders to gain insights into new opportunities for smart home technology in new construction. MDUs, Home Builders, and Smart Home Technology, supported by BUILDER and Multifamily Executive, is a survey of 200-300 home and MDU builders and provides an assessment of the curr ...read more

Tuesday, July 09, 2019

79% of consumers are concerned about data security or privacy issues

New consumer and industry research addresses data privacy, smart lighting, video doorbells, and the impact of AI on the smart home

Parks Associates recently released new research focused on consumer privacy concerns, AI technologies in the smart home, and the smart lighting and video doorbell markets. The firm’s consumer research finds safety and security are the leading value propositions for the smart home and 79% of US broadband households are concerned about data securit ...read more

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