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2018 Agenda

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JAN 9, 2018

9:00-10:00 a.m.

Smart Home Platforms: Unlocking Consumer Value

Parks Associates forecasts that U.S. broadband households will buy almost 55 million smart home devices in 2020. Consumers adopt each device with a particular benefit in mind, but all parties can profit when consumers are aware of and able to access multiple value propositions through their solutions. This session examines strategies to align user experiences with expectations while unlocking additional value through connected IoT platforms.

Moderator: Brad Russell, Senior Analyst, Parks Associates

10:15-10:45 a.m.

Special Session: TBA

10:50 a.m.-
12:00 p.m.

Voice Control: Improving the Smart Home Experience

U.S. consumers bought an estimated 14 million voice-controlled smart speakers with personal assistants in 2016. Products from Amazon, Google, and Apple have moved voice control into the consumer consciousness, and user expectations are quickly expanding to demand voice as part of all smart home interactions. The session explores the potential for voice as the primary user interface for the smart home and the data and intelligence needed to improve the consumer experience.

Moderator: Dina Abdelrazik, Research Analyst, Parks Associates

12:15-1:15 p.m.

Support, Privacy, and Connected Consumers: Providing a Seamless Experience

Success in the IoT requires a seamless user experience and the ability to integrate multiple devices while meeting consumer expectations and privacy preferences. This presentation examines the importance of support in the smart home, the role of smart home provider as a privacy vanguard, and the new business opportunities emerging to protect a brand against technological pitfalls.

Moderator: Patrice Samuels, Senior Analyst, Parks Associates

1:30-1:50 p.m.

Special Session: TBA

2:00-3:10 p.m.

Smart Home & Interoperability: Expanding Ease of Use

The user interface is prime real estate in the smart home. All retailers, manufacturers, and service providers active in the smart home need to ensure consumers can get the full benefits of their products, which puts pressure to offer an easy-to-use interface while seamlessly integrating current and future systems. This discussion presents the challenges in IoT interoperability for all players and how ease of use can expand consumer usage and adoption of smart home solutions.

Moderator: Brad Russell, Senior Analyst, Parks Associates

3:15-4:15 p.m.

Creating Compelling IoT Services with AI and Data Analytics

The flow of data through the cloud is the basis for new IoT capabilities and user experiences, and the ability to manage and use these data from platforms and sensors is key to providing a complete connected home experience. This session examines innovations in leveraging and combining rich data sets into new and expansive IoT value propositions, from fault detection to personalized services with crossover benefits for utilities, insurance companies, service providers, and multiple other IoT segments. Speakers discuss the impact of the cloud and data management on product design and how companies can build stronger connections with their end users through intelligent data management.

Moderator: Tom Kerber, Director, IoT Strategy, Parks Associates

4:20-5:15 p.m.

Smart Home and IoT: Health and Wellness Applications

Health and wellness devices, apps, and services are expanding their role in the smart home, with the promise to provide peace of mind, independent living, and aging in place to both end users and caregivers. Service providers and manufacturers can also leverage connected home systems and services to offer new services to support their consumers’ health and wellness needs. This session focuses on current developments in connected health and charts the next steps to integrate these solutions with the connected home experience.

Moderator: Jennifer Kent, Director, Research Quality & Product Development, Parks Associates

5:30 p.m.

Homematic IP - CONNECTIONS Summit SponsorNetworking Reception
Sponsored by Homematic IP

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