31 MAR 2009 - Agenda
Digital Lifestyles: Building the European and Global Business Cases


DETAILED AGENDA

All Sessions Moderated by Parks Associates Analysts.

Opening Remarks: Five Key European Consumer Trends

Growth in the digital lifestyles markets requires matching technological advances to consumer demand. The opening session focuses on five key trends among European consumers, with key findings from Parks Associates’ Entertainment 2.0 in Europe study:

  • Consumer electronics product ownership and purchase intentions
  • Customer use of and satisfaction with television services, including DVRs, high-definition channels, and decision and satisfaction triggers
  • Digital entertainment habits, including video-on-demand, movie consumption, and use of Internet VoD services
  • Consumer interest in advanced television and video services
  • Consumer attitudes toward content copying and piracy

Kurt Scherf, Vice President & Principal Analyst, Parks Associates

Broadband: Adding Value to Access Services

At a time of intense competition, what can communications and broadband service providers do to acquire and retain subscribers, differentiate their services, and create new revenue streams? This panel examines the roles of broadband value-added services, digital home customer support, and the residential gateway in bringing new value to services.

Mark Cavicchia, CEO & Founder, WhereverTV

Nicolas Decitre, General Manager: France and Benelux, Jungo

Art Lancaster, CTO, Affinegy

Trond Neergaard, Vice President, Sales and General Manager, EMEA, Radialpoint

Moderator: Kurt Scherf, Vice President & Principal Analyst, Parks Associates

Break
Keynote: IPTV and the keys to keeping customers

Roger Pitton

Program Director, TV, Video & Music Business

Microsoft Corporation

Gaining and retaining customers in a highly competitive European marketplace is essential for any telecommunication provider. IPTV operators are entering a market that is well developed and occupied by traditional TV service providers such as cable networks, satellite, etc. In order to create a sustaining business, a high degree of differentiation is required and expected: unique content, greater user experience, convergence of the technologies and content. How do service providers adapt to all these new possibilities? What is the key for the operators to run this as a business and stay in the market?

This presentation is based on over three years of firsthand experience with marketing and selling IPTV services in Switzerland.

Moderator: Stuart Sikes, President, Parks Associates

All Eyes on Video Service Evolution

Television services are evolving into true converged services, blending aspects of communications, social media, interactivity, and search and discovery in new ways. These efforts address the growing consumer desire for greater personalization and customization of video experiences. This panel discusses the evolution of television services and focuses on such areas as program guides, programming, on-demand, visual networking, and advertising.

Mark W. Cutten, Principal, Accord Media Group / beeTV

Dr. Paul Entwistle, Chief Technologist, Pace

Patrick Gauthier, Senior Vice President of Product Marketing & Strategy, ZillionTV

Jean-Marc Uzé, Director, Product & Technology, EMEA, Juniper Networks

Ian Walker, Director of Sales and Marketing, EMEA PayTV, EchoStar

Moderator: Stuart Sikes, President, Parks Associates

Networking Lunch
Trends in Digital Media Content & Delivery

In an on-demand world, what are the best, most efficient ways for European content producers, service providers, and technology companies to deliver premium and user-generated content services? How will transactional and ad-supported models play out in the short and long terms? This panel brings together content producers, service providers, and technology vendors to discuss trends in digital media delivery and consumption with a specific focus on the business and regulatory law and conditional access and rights management.

Richard Bullwinkle, Chief Evangelist, Macrovision

Margot Dor, Director of Strategy, ETSI

Stefan Jenzowsky, CEO, moreTV Broadcasting GmbH

Micha Risling, VP of Marketing, Valens Semiconductor

Navin Varsani, Consumer Director, EMEA, Cloakware

Moderator: Kurt Scherf, Vice President & Principal Analyst, Parks Associates

How Consumer Electronics Get Connected

Consumer electronics manufacturers have many choices in designing network-connected products. This panel brings together companies developing connectivity solutions for fixed and mobile platforms to discuss such areas as home networking, device discovery software, media server solutions, conditional access and rights management, and the role of service providers in developing network-connected devices.

Michimasa Aramaki, Director, Industrial Standardization, HD-PLC Alliance

Brian Donnelly, Vice President, Sales and Marketing, Icron

Dr. Anton Monk, CTO, MoCA; Co-Founder, Entropic Communications, Inc.

Frederic Onado, Vice President EMEA, HomePlug Powerline Alliance; COO, SPiDCOM Technologies

Matt Theall, Technology Strategist, Intel Corporation / President, HomeGrid Forum

Moderator: Kurt Scherf, Vice President & Principal Analyst, Parks Associates

Afternoon Break
Digital Home Tech Services: New Areas for Customer Support

Multiple companies are starting to realize the vast market opportunities for customer support services in Europe. To succeed, carriers, manufacturers, and retailers must contend with multiple factors, including the linguistic and regional differences among European countries, to avoid unnecessary expenses – and develop the right support solutions to capitalize on this new service area. This panel discusses consumer demand and the potential revenue opportunities for customer support solutions, from installation to troubleshooting to service plans.

Milan Erbes, Ambassador, HGI; Standardization & Business Development Manager, DS2

Gil Eyal, CEO, Enure Networks

Peter Galyas, CTO, Tilgin

Bill Stanley, Director, Operations Solutions, Telcordia

Moderator: Kurt Scherf, Vice President & Principal Analyst, Parks Associates

Research & Development Trends: The Future of Consumer Technologies

Europe’s R&D history is full of dynamic, cutting-edge technology development. This panel features innovative thinkers in R&D, product creation, and service delivery in a discussion on the new opportunities in digital lifestyles technologies. Panelists discuss developments in areas such as home systems, digital health, advertising, communications, and connectivity, examining the experiments today that will bring benefits tomorrow.

Dr. Ulrich Leiner, Head of Department Interactive Media - Human Factors, Fraunhofer Institute for Telecommunications, HHI

Dr. Randolph Nikutta, Head of Project Field "New Media", Deutsche Telekom AG, Laboratories

Eric Plesner, Director of Business Development, IO-Homecontrol

Moderator: Stuart Sikes, President, Parks Associates

Conference Summary from Parks Associates: Five Key Predictions for Digital Lifestyles

Parks Associates wraps up CONNECTIONS™ Europe Summit with a recap of the day’s events. The analysts frame these findings in the context of five key predictions on the development and direction of digital lifestyles markets in Europe, with a focus on the following markets:

  • Broadband and communications services
  • Home connectivity
  • Customer support in the digital home
  • Home systems and health management
  • Television and digital media services

Kurt Scherf, Vice President & Principal Analyst, Parks Associates

Stuart Sikes, President, Parks Associates


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