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31 MAR 2009 - Agenda
Digital Lifestyles: Building the
European and Global Business Cases
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DETAILED
AGENDA
All Sessions Moderated by
Parks Associates Analysts. |
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0845 |
Opening Remarks: Five
Key European Consumer Trends
Growth in the digital lifestyles markets
requires matching technological advances to
consumer demand. The opening session focuses
on five key trends among European consumers,
with key findings from Parks Associates’
Entertainment 2.0 in Europe study:
- Consumer electronics product ownership
and purchase intentions
- Customer use of and satisfaction with
television services, including DVRs,
high-definition channels, and decision and
satisfaction triggers
- Digital entertainment habits, including
video-on-demand, movie consumption, and use
of Internet VoD services
- Consumer interest in advanced television
and video services
- Consumer attitudes toward content
copying and piracy
Kurt Scherf,
Vice President & Principal Analyst, Parks
Associates
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0900 |
Broadband: Adding Value
to Access Services
At a time of intense competition, what can
communications and broadband service providers
do to acquire and retain subscribers,
differentiate their services, and create new
revenue streams? This panel examines the roles
of broadband value-added services, digital
home customer support, and the residential
gateway in bringing new value to services.
Mark Cavicchia, CEO & Founder,
WhereverTV
Nicolas Decitre,
General Manager: France and Benelux,
Jungo
Art Lancaster,
CTO, Affinegy
Trond Neergaard, Vice President, Sales
and General Manager, EMEA, Radialpoint
Moderator:
Kurt Scherf,
Vice President & Principal Analyst, Parks
Associates
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1000 |
Break |
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1030 |
Keynote: IPTV and the keys to keeping customers
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Roger
Pitton
Program
Director, TV, Video & Music Business
Microsoft
Corporation |
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Gaining and retaining customers in a
highly competitive European marketplace is
essential for any telecommunication
provider. IPTV operators are entering a
market that is well developed and occupied
by traditional TV service providers such as
cable networks, satellite, etc. In order to
create a sustaining business, a high degree
of differentiation is required and expected:
unique content, greater user experience,
convergence of the technologies and content.
How do service providers adapt to all these
new possibilities? What is the key for the
operators to run this as a business and stay
in the market?
This presentation is based on over three
years of firsthand experience with marketing
and selling IPTV services in Switzerland.
Moderator:
Stuart Sikes,
President, Parks Associates
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1100 |
All Eyes on Video
Service Evolution
Television services are evolving into true
converged services, blending aspects of
communications, social media, interactivity,
and search and discovery in new ways. These
efforts address the growing consumer desire
for greater personalization and customization
of video experiences. This panel discusses the
evolution of television services and focuses
on such areas as program guides, programming,
on-demand, visual networking, and advertising.
Mark W. Cutten,
Principal, Accord Media Group / beeTV
Dr. Paul Entwistle,
Chief Technologist, Pace
Patrick Gauthier,
Senior Vice President of Product Marketing &
Strategy, ZillionTV
Jean-Marc Uzé,
Director, Product & Technology, EMEA,
Juniper Networks
Ian Walker,
Director of Sales and Marketing, EMEA PayTV,
EchoStar
Moderator:
Stuart Sikes,
President, Parks Associates
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1200 |
Networking Lunch |
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1315 |
Trends in Digital Media
Content & Delivery
In an on-demand world, what are the best,
most efficient ways for European content
producers, service providers, and technology
companies to deliver premium and
user-generated content services? How will
transactional and ad-supported models play out
in the short and long terms? This panel brings
together content producers, service providers,
and technology vendors to discuss trends in
digital media delivery and consumption with a
specific focus on the business and
regulatory law and conditional access and
rights management.
Richard Bullwinkle,
Chief Evangelist, Macrovision
Margot Dor,
Director of Strategy, ETSI
Stefan Jenzowsky,
CEO, moreTV Broadcasting GmbH
Micha Risling,
VP of Marketing, Valens Semiconductor
Navin Varsani,
Consumer Director, EMEA, Cloakware
Moderator:
Kurt Scherf,
Vice President & Principal Analyst, Parks
Associates
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1415 |
How Consumer
Electronics Get Connected
Consumer electronics manufacturers have
many choices in designing network-connected
products. This panel brings together companies
developing connectivity solutions for fixed
and mobile platforms to discuss such areas as
home networking, device discovery software,
media server solutions, conditional access and
rights management, and the role of service
providers in developing network-connected
devices.
Michimasa Aramaki,
Director, Industrial Standardization,
HD-PLC Alliance
Brian Donnelly,
Vice President, Sales and Marketing, Icron
Dr. Anton Monk,
CTO, MoCA; Co-Founder,
Entropic Communications, Inc.
Frederic Onado,
Vice President EMEA, HomePlug Powerline
Alliance; COO, SPiDCOM Technologies
Matt Theall,
Technology Strategist, Intel Corporation
/ President, HomeGrid Forum
Moderator:
Kurt Scherf,
Vice President & Principal Analyst, Parks
Associates
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1515 |
Afternoon Break |
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1545 |
Digital Home Tech
Services: New Areas for Customer Support
Multiple companies are starting to realize
the vast market opportunities for customer
support services in Europe. To succeed,
carriers, manufacturers, and retailers must
contend with multiple factors, including the
linguistic and regional differences among
European countries, to avoid unnecessary
expenses – and develop the right support
solutions to capitalize on this new service
area. This panel discusses consumer demand and
the potential revenue opportunities for
customer support solutions, from installation
to troubleshooting to service plans.
Milan Erbes,
Ambassador, HGI; Standardization &
Business Development Manager, DS2
Gil Eyal, CEO,
Enure Networks
Peter Galyas,
CTO, Tilgin
Bill Stanley,
Director, Operations Solutions, Telcordia
Moderator:
Kurt Scherf,
Vice President & Principal Analyst, Parks
Associates
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1645 |
Research & Development
Trends: The Future of Consumer Technologies
Europe’s R&D history is full of dynamic,
cutting-edge technology development. This
panel features innovative thinkers in R&D,
product creation, and service delivery in a
discussion on the new opportunities in digital
lifestyles technologies. Panelists discuss
developments in areas such as home systems,
digital health, advertising, communications,
and connectivity, examining the experiments
today that will bring benefits tomorrow.
Dr. Ulrich Leiner,
Head of Department Interactive Media - Human
Factors, Fraunhofer Institute for
Telecommunications, HHI
Dr. Randolph
Nikutta, Head of Project Field "New
Media", Deutsche Telekom AG, Laboratories
Eric Plesner,
Director of Business Development, IO-Homecontrol
Moderator:
Stuart Sikes,
President, Parks Associates
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1745 |
Conference Summary from
Parks Associates: Five Key Predictions for
Digital Lifestyles
Parks Associates wraps up CONNECTIONS™
Europe Summit with a recap of the day’s
events. The analysts frame these findings in
the context of five key predictions on the
development and direction of digital
lifestyles markets in Europe, with a focus on
the following markets:
- Broadband and communications services
- Home connectivity
- Customer support in the digital home
- Home systems and health management
- Television and digital media services
Kurt Scherf,
Vice President & Principal Analyst, Parks
Associates
Stuart Sikes,
President, Parks Associates
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