DETAILED AGENDA

All Sessions Moderated by Parks Associates Analysts.

Growth in the digital lifestyles markets requires matching technological advances to consumer demand. The opening session focuses on five key trends among European consumers, with key findings from Parks Associates’ Entertainment 2.0 in Europe study:

• Consumer electronics product ownership and purchase intentions
• Customer use of and satisfaction with television services, including DVRs, high-definition channels, and decision and satisfaction triggers
• Digital entertainment habits, including video-on-demand, movie consumption, and use of Internet VoD services
• Consumer interest in advanced television and video services
• Consumer attitudes toward content copying and piracy

Parks Associates Analysts

At a time of intense competition, what can communications and broadband service providers do to acquire and retain subscribers, differentiate their services, and create new revenue streams? This panel examines the roles of broadband value-added services, digital home customer support, and the residential gateway in bringing new value to services.

Speakers TBA

Roger Pitton Program Director, TV Business Microsoft Corporation

Gaining and retaining customers in a highly competitive European marketplace is essential for any telecommunication provider. IPTV operators are entering a market that is well developed and occupied by traditional TV service providers such as cable networks, satellite, etc. In order to create a sustaining business, a high degree of differentiation is required and expected: unique content, greater user experience, convergence of the technologies and content. How do service providers adapt to all these new possibilities? What is the key for the operators to run this as a business and stay in the market?

This presentation is based on over three years of firsthand experience with marketing and selling IPTV services in Switzerland.

Television services are evolving into true converged services, blending aspects of communications, social media, interactivity, and search and discovery in new ways. These efforts address the growing consumer desire for greater personalization and customization of video experiences. This panel discusses the evolution of television services and focuses on such areas as program guides, programming, on-demand, visual networking, and advertising.

Speakers TBA

In an on-demand world, what are the best, most efficient ways for European content producers, service providers, and technology companies to deliver premium and user-generated content services? How will transactional and ad-supported models play out in the short and long terms? This panel brings together content producers, service providers, and technology vendors to discuss trends in digital media delivery and consumption.

Richard Bullwinkle, Chief Evangelist, Macrovision

Stefan Jenzowsky, CEO, moreTV Broadcasting GmbH

More Speakers TBA

Consumer electronics manufacturers have many choices in designing network-connected products. This panel brings together companies developing connectivity solutions for fixed and mobile platforms to discuss such areas as home networking, device discovery software, media server solutions, conditional access and rights management, and the role of service providers in developing network-connected devices.

Robert Eisses, President and CEO, Icron

Frederic Onado, Vice President EMEA, HomePlug Powerline Alliance; COO, SPiDCOM Technologies

More Speakers TBA

Multiple companies are starting to realize the vast market opportunities for customer support services in Europe. To succeed, carriers, manufacturers, and retailers must contend with multiple factors, including the linguistic and regional differences among European countries, to avoid unnecessary expenses – and develop the right support solutions to capitalize on this new service area. This panel discusses consumer demand and the potential revenue opportunities for customer support solutions, from installation to troubleshooting to service plans.

Gil Eyal, CEO, Enure Networks

Peter Galyas, CTO, Tilgin

Art Lancaster, CTO, Affinegy

Bill Stanley, Director, Operations Solutions, Telcordia

More Speakers TBA

Europe’s R&D history is full of dynamic, cutting-edge technology development. This panel features innovative thinkers in R&D, product creation, and service delivery in a discussion on the new opportunities in digital lifestyles technologies. Panelists discuss developments in areas such as home systems, digital health, advertising, communications, and connectivity, examining the experiments today that will bring benefits tomorrow.

Eric Plesner, Director of Business Development, IO-Homecontrol

More Speakers TBA

Parks Associates wraps up CONNECTIONS™ Europe Summit with a recap of the day’s events. The analysts frame these findings in the context of five key predictions on the development and direction of digital lifestyles markets in Europe, with a focus on the following markets:

• Broadband and communications services
• Home connectivity
• Customer support in the digital home
• Home systems and health management
• Television and digital media services

Parks Associates Analysts