Providing market intelligence for more than 35 years

In The News

Connected Devices Tech Support Service Launched By Verizon

Research firm Parks Associates estimates that nearly 24 percent of U.S. broadband households will have an IP camera by 2020, while more than 50 percent will have a smart home controller and 26 percent will have a home security system.

“Companies such as Samsung are beginning to embed smart home controllers into their consumer entertainment products, meaning consumers who buy a smart TV or smart appliance will be bringing these solutions into their homes, often without understanding the full extent of their capabilities,” Tim Kerber, director, research, home controls and energy at Parks, says. “These smart home capabilities will come into play as consumers adopt other smart home devices, such as smart lighting and IP cameras.”

From the article "Connected Devices Tech Support Service Launched By Verizon" by Laura Hamilton.

Previously In The News

For Netflix, There's Just A World Of Opportunity

It’s a phenomenon than can even take credit for the concept of binge-watching, which landed in the Oxford dictionary in 2014. Its customers have an almost-Moonie like affection for Netflix; it has, by...

Smart Home Systems Slow To Gain a Toehold

According to a study by Parks Associates, reported by Brad Russell from an article originally appearing on IoT Agenda, “the IoT space is expanding to provide more targeted service offerings with verti...

Consumers Warm To Sharing Smart Device Data

As more devices become connected in the home, consumers may, for a price, be willing to share some of the data being generated by those devices. While that price may be financial through discounted...

19% Cancel Internet-Connected TV Services, 19% To Add Them

Nearly a fifth (19%) of U.S. households say they have canceled at least one over-the-top (OTT) Internet-based TV service within the last year, according to new research from Parks Associates. Howev...