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14 JUN 1999

The Gold Mine in the Work-at-Home Market

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The Gold Mine in the Work-at-Home Market

The number of work-at-home households accounts for more than 43% of US households, and presents office equipment manufacturers as well as service providers with a revenue gold mine, said Hongjun Li, Director of Research at Parks Associates.

Parks Associates divides work-at-home households into the following five categories:

  • Telecommuters: people who are employed by an organization and work at home for at least eight hours per week during scheduled business hours.

  • Full-time self-employed: people who are self-employed and work from home for at least 30 hours per week.

  • Part-time self-employed: people who are self-employed and work from home for less than 30 hours per week.

  • Moonlighters: people who work for an additional employer at home after hours and over the weekends.

  • Spillovers: people who are employed by an organization and take unfinished work home for completion after hours and over the weekends.

On the basis of numerous national consumer studies that Parks Associates has conducted over the past few years, Li estimates that at the end of 1998, there were about 43 million US households with at least one work-at-homer. By the end of 2003, Li says, the total number of work-at-home households will reach 52 million, with telecommuters being the fastest growing segment (Figure 1).

Figure 1

The growth of the work-at-home market is attributed to three key drivers:

  • Technologies that enable people to work from their home;

  • Encouragement from employers and government agencies;

  • Consumers’ desire to have more control over their own lives through telecommuting or a home-based business.

Because work-at-home households have a much larger adoption rate of technology-based products and services (Figure 2), revenues from the work-at-home market in 1998 exceeded $10 billion for office-related equipment (e.g., computers, printers, fax machines, and telephone sets) and $60 billion for telecommunication and Internet services. Parks Associates predicts that the fastest-growing revenue opportunities for the work-at-home market will come from mobile telephony, dial-up and high-speed Internet access, additional phone lines, and home networking.     

Figure 2

About Parks Associates: Parks Associates is an internationally recognized market research and consulting company specializing in emerging consumer technology products and services. Founded in 1986, Parks Associates creates research capital for companies ranging from Fortune 500 to small start-ups through market reports, primary studies, consumer research, custom research, workshops, executive conferences, and annual service subscriptions.

The company's expertise includes new media, digital entertainment and gaming, home networks, Internet and television services, digital health, mobile applications and services, consumer electronics, and home control systems and security.

Each year, Parks Associates hosts executive thought leadership conferences CONNECTIONS™, with support from the Consumer Electronics Association (CEA®), and CONNECTIONS™ Europe. In addition, Parks Associates produces the online publication Industry Insights in conjunction with the CONNECTIONS™ Conference series.

http://www.parksassociates.com | http://www.connectionsconference.com | http://www.connectionseurope.com | http://www.connectionsindustryinsights.com

 

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