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Bundled Services & Residential Gateways
A multiclient FROM PARKS ASSOCIATES
By Deepa Iyer, Research Analyst

Publish Date: May 06

SYNOPSIS

Bundled Services & Residential Gateways, a primary consumer research study, is a tool to determine the best mixture and pricing of packaged Internet, communications, and entertainment services. This survey tackles such issues as optimal price points and preferred service providers and also examines how consumer preferences for packaged services impact the design, development, and distribution of residential gateway form factors.

“Aggressive marketing and promotion of bundled services serve as the initial entry point to service providers to become the sole owners of all communication and entertainment services inside consumers’ homes,” said Deepa Iyer, a research analyst as Parks Associates. “A successful long-term bundled services strategy, however, is the one that promotes an integrated set of services reflective of known and distinct consumer needs combined with excellent service quality.”

Download PDF of Table of Contents | More Information on Bundled Services & Residential Gateways

CONTENTS
The Bottom Line

1.0 Notes on Research Methodology
   1.1 Research Design
   1.2 Conjoint Analysis

2.0 Current Bundled Services Market Overview
   2.1 Definition of Bundled Services
   2.2 Market Penetration for Bundled Services
   2.3 Psychographic Comparison of Bundled Vs. Non-Bundled Services Consumers
   2.4 How Do Consumers Perceive Current Bundled Services?

3.0 Bundled Services Market Dynamics
   3.1 How do Consumers Evaluate Various Combinations of Bundled Services?
   3.2 Bundled Services Market Segmentation
   3.3 Building Optimal Triple-Play Bundles for Different Customer Segments

4.0 Video Services Market Dynamics
   4.1 What is the Most Preferred Video Service Plan?
   4.2 Bundled Services Market Segmentation
   4.3 Building the Optimal Video Plans for Different Consumer Video Segments
   4.4 Types of Video Programming Preferred by Consumers
   4.5 Monthly ARPU for Thematic Packages and Premium Channels

5.0 Mobile Phone Market Dynamics
   5.1 What are the Most Preferred Mobile Phone Plans?

6.0 Analysis of Value-added Entertainment and Communication Services
   6.1 What are the Most Preferred value-added entertainment and communication services?
   6.2 Who is the Most Spending Triple-play Segment?

7.0 Market Implications: Emergence of Experience Providers

Slide Deck

Section 1: Notes on Methodology
Section 2: Overview of Bundled Services Market
Section 3: Conjoint Analysis of Bundled Services
Section 4: Conjoint Analysis of Video Services
Section 5: Conjoint Analysis of Wireless Plans
Section 6: Intention to Subscribe to Triple-play Services
Section 7: The Dynamics of Landline Service
Section 8: The Dynamics of Video Services
Section 9: The Dynamics of Wireless Services
Section 10: The Dynamics of High-Speed Internet Services
Section 11: Value-added Services – Video, Wireless, & High-Speed Internet-related Services
Section 12: Payment Preferences and Churn-risk Analysis — Bundled Services
Section 13: Home Networking

figures
The Bottom Line

Possible Bundled Service Combinations
Market Estimate for Bundled Services: 2005
Psychographic Comparison of Bundled Vs. Non-Bundled Services Consumers
An Example of a Bundled Service Plan as Presented to Respondents
How Important are Individual Services?
Ideal Triple-Play Packages
Ideal Wireless Plans
Perceived Price Levels for Various Triple-Play Packages
Segmenting Consumers based on their Interest in Triple-Play Services
Psychographic and Demographic Profiles of Different Consumer Segments
Optimal Triple-Play Packages: by Consumer Segment
Video Plans Presented to Survey Respondents
Ideal Video Packages
What is the Most Important Programming Tier?
Segmenting Consumers based on their Interest in Video Services
Psychographic and Demographic Profiles of Different Consumer Segments
Optimal Video Plans: By Consumer Segments
Preferred Spending for a Thematic Package and Premium Channels
Wireless Plans Presented to Survey Respondents
How Important Are Individual Wireless Features?
Most Preferred Wireless Plans
Top Three Entertainment and Communication Services
Most Preferred Customer Segment for Value-added Services

ATTRIBUTES
Authored by Deepa Iyer
Executive Editors: Tricia Parks and Yuanzhe (Michael) Cai
Published by Parks Associates

© May 2006 Parks Associates
Dallas, Texas 75230

All rights reserved. No part of this book may be reproduced, 
in any form or by any means, without permission in writing from the publisher.

Printed in the United States of America.

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