Emerging Trends in Security Systems Sales and Services analyzes a wide variety of trends relevant to security dealers, including top challenges in the business environment, intended product offerings, and factors related to interactive services. It contains a detailed section of firmographics, including systems installed, monitoring affiliations, revenues, revenue expectations, and sales breakdowns by market.

About the Research

Previous Research

2014 Home Security Dealer Survey (Q3/14)

Key Findings

Industry Insight

Parks Associates’ Residential Security Revenue Forecasts

Parks Associates’ Forecast for Security Systems with Smart Home Controllers


Survey Results:

Types of Residential Systems Installed  & Planned to Install (Q3/15)

Security System Product Offerings for Business Customers (Q3/15)

Role in Selecting Monitoring Affiliations (2013-2015)

Business Regions (2015)

Residential Installations: Single Family vs. MDU (Q3/15)

2014 Revenues

2015 Revenue Expectations Compared to 2014 Revenue

Number of Residential Security Systems Installed Per Month (Q3/15)

Percentage of Security System Sales Including Smart Home/Home Automation Devices (Q3/15)

Interactive Services Offered (Q3/15)

Security Sales Breakdown by Market (2014-2015)

Uptake of Replacements/Upgrades to Existing Systems (Q3/15)

Offering Professional Monitoring Services (2014 - 2015)

Average Monthly Fees Charged for Professional Monitoring Services (2014 - 2015)

Monthly Professional Monitoring Fee – Overall Average (2014 - 2015)

Contract Term of Professional Monitoring Services (2015)

Channels to Provide Professional Monitoring Services (2014 - 2015)

Satisfaction with 3rd Party Monitoring Provider (Q3/15)

Responsibility for Customer Support with 3rd Party Monitoring Providers (Q3/15)

Responsibility for Customer Support with 3rd Party Monitoring Providers (Q3/15)

Using Smart Control Features (Q3/15)

Vendor Loyalty (Q3/15)

Savings Per Subscriber Necessary to Incentivize Interactive Provider Switch (Q3/15)

Most Valuable Remote Monitoring & Control Capabilities (2014 - 2015)

% of Security Systems Including Remote Monitoring + Enhanced Features (2013 - 2015)

Top 3 Reasons for Adopting Remote Control & Monitoring Capabilities (2013 - 2015)

Top 3 Factors in Selecting an Interactive Service Provider (Q3/15)

Most Desired Smart Home Device Types from Interactive Service Provider (2013 - 2015)

Most-Commonly Used Interactive Service Provider (2014 - 2015)

Top 5 Important Factors in Selecting a Traditional Security Hardware Panel (2013 - 2015)

Important Factors in Selecting a Traditional Security Hardware Panel- Cont. (2013 - 2015)

Average Prices of Residential Security System (2013 - 2015)

Average Price of Home Control Equipment (2013 - 2015)

Impact of Smart Interface on Keypad Sales (2014 - 2015)

Equipment as % of Total System Price (2013-2015)

Top 2 Preferred Brands of Security Panel Hardware (2014 - 2015)

Top 2 Challenges to Business (Q3/15)

Top 2 Challenges to Offering Smart Home Devices or System (Q3/15)

Importance of Video Verification Capability for Security Systems (Q3/15)

Willingness to Provide Installation Services for a Telco or Cableco (2014 - 2015)

Likelihood of Product Offerings Being Available in 3 Years (2014 - 2015)

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