Agenda

CONNECTIONS™ is hosting our flagship event May 13-15 in Dallas/Plano, Texas. Register now to secure early pricing.

CONNECTIONS™ offers a mix of market research, analysis, & industry insight.

CONNECTIONS™: The Premier Connected Home Conference is an executive conference with a  focus on new business models, tech innovation, partnerships, and marketing and sales strategies for new products in the connected home  industries.

13
May
2025

Business of Smart Home

Workshop
13
May
2025

CONNECTIONS: The Premier Connected Home Conference

In-Person
09
Oct
2025

Smart Home Future Outlook 2030

Virtual

May 13th | 2025

Business of Smart Home

Workshop
Add to calendar

Location: Legacy B-E.

Tuesday, May 13, 2025

7:30 AM CT

Registration Open - Sponsored by Becklar

Location: Legacy Foyer

7:30 AM CT

Networking Breakfast

Location: Legacy A

8:45 AM CT

Welcome & Opening: User Experience in a Maturing Market

Moderator

Jennifer Kent
Vice President, Research

Parks Associates

The smart home market has reached a new stage of maturity. User experience and value define competitive advantage and growth. This opening research presentation addresses how companies are refining design, addressing pain points, and innovating to meet the demands of an increasingly informed and demanding consumer base. Learn how leading platforms stack up and key elements drive user satisfaction and loyalty.

9:15 AM CT

Keynote Panel: Solving the User Experience | panel discussion

Moderator

Elizabeth Parks
President & CMO

Parks Associates

Andrew Bleiman
Executive Vice President

Tractive

Maureen Gallagher
VP of Marketing

Wi-Fi Alliance

Sujata Neidig
Vice President of Marketing

Thread Group

Eric Villines
Head of Global Communications

Anker Innovations

As the smart home market matures, delivering an exceptional user experience remains a critical challenge for industry stakeholders. This keynote panel features thought leaders discussing strategies to simplify interfaces, enhance interoperability, and address common consumer pain points.

10:00 AM CT

Special Session: Interoperability | panel discussion

Moderator

Jennifer Pattison Tuohy
Reviewer, Smart Home

The Verge

Christopher LaPré
Head of Technology

Connectivity Standards Alliance

Avi Rosenthal
Managing Partner | Chairman of the Board

BlueConnect Partners | Z-Wave Alliance

As industries continue to embrace new standards, protocols, and platforms, the ability to interoperate seamlessly across different systems becomes paramount. However, despite technological progress, the path toward true interoperability remains fraught with complexity, particularly when it comes to aligning business models with multi-standard environments. This session addresses the latest developments in standards for the smart home.

10:30 AM CT

Networking Break

Location: Legacy Foyer

10:45 AM CT

Predictive and Autonomous AI: The Smart Home's Edge | research presentation

Moderator

Daniel Holcomb
Senior Analyst, Smart Home Research

Parks Associates

This year is pivotal for AI in the smart home. This session examines the potential of predictive and autonomous AI deployed at the edge and its role in driving efficiency, security, and personalization.  This presentation shares examples of AI being deployed across the smart home.

11:00 AM CT

Revolutionizing Access Control: A Defining Year | panel discussion

Moderator

Kristen Hanich
Director of Research

Parks Associates

Brad Cook
Head of Product Integration

Alfred International

Tim Eskew
Director, Residential Electronic Products

Schlage, an Allegion Brand

Rebecca Peterson
Director of Product Solutions - Access Controls - LiftMaster

Chamberlain Group

SchlageThis session explores the latest market trends, technology innovations, and the role of access control in the broader connected home ecosystem. As companies transform products digitally, new applications and integrated services are being introduced. This session also explores the convergence and role of cloud and data services in access control.

11:30 AM CT

Special Session: AI-Powered Presence: Redefining Home Security

Moderator

Elizabeth Parks
President & CMO

Parks Associates

Spencer Maid
CEO

Origin Wireless AI

As DIY home security evolves, the industry is shifting from simple Wi-Fi sensing to intelligent AI-driven motion classification—providing verified human presence detection that consumers and emergency responders can trust. In this session, industry leaders will discuss how strategic partnerships are addressing the challenges of false alarms, limited response resources, and rising penalties in top global markets. This thought leadership session explores how AI sensing, camera integration, and hardware-as-a-service models are transforming the security experience and delivering layered value across the smart home ecosystem.

12:00 PM CT

Networking Lunch

Location: Legacy A

1:00 PM CT

Integrating AI into Daily Life: Post Lunch Q&A

Moderator

Elizabeth Parks
President & CMO

Parks Associates

AI continues to embed itself into everyday routines, driving automation, personalization, and intelligence across the connected home. This interactive Q&A session invites audience questions around real-world applications of AI in consumer devices and services.

1:15 PM CT

Data Goldmine: What Metrics Matter | research presentation

Moderator

Jennifer Kent
Vice President, Research

Parks Associates

As data emerges as a critical driver of the smart home economy, understanding which metrics provide the right insights is essential. Join this session to learn more about the key data points influencing product performance, consumer engagement, and market expansion. The voice of the customer is critical as smart home solutions move closer to the mass market experience.

1:30 PM CT

Round Tables – Business of Smart Home: KPIs & Best Practices

Moderator

Jennifer Kent
Vice President, Research

Parks Associates

Jay Cahill
CEO

Holios

Peter Giacalone
President

Giacalone Associates, LLC

Sean O'Neil
CEO

Cardinal Peak (FPT Software)

David Sym-Smith
General Partner

Mobility Ventures

This interactive round-table session brings leaders together to discuss and highlight key operational benchmarks in the smart home business markets, including benchmarks for NPS, strategies around bundles, and marketing messaging. Participate in round-table discussions with other executives to gain actionable insights into how top companies are aligning KPIs with shifting consumer expectations.

2:15 PM CT

Speed Networking

Connect with fellow industry professionals in a fast-paced, engaging networking session! This fun experience helps to build valuable relationships with peers across the connected home ecosystem.

May 13th | 2025 - May 15th | 2025

CONNECTIONS: The Premier Connected Home Conference

In-Person
Add to calendar

Location: Legacy B-E

Tuesday, May 13, 2025

2:45 PM CT

Welcome to CONNECTIONS: Highlighting Innovation

Moderator

Elizabeth Parks
President & CMO

Parks Associates

Welcome to CONNECTIONS! The event goals are to provide the best research insights and perspectives from all areas of the connected home and provide a platform for collaboration and business partnerships.

3:00 PM CT

AI Meets the Smart Home | panel discussion

Moderator

Jennifer Kent
Vice President, Research

Parks Associates

Marcus Anderson
Director, Sales

Replicant AI

Ben Berg
Senior Director Product Management, Video

Alarm.com

Bryce Judd
Chief Revenue Officer

Savant

Paul Williams
Global Managing Director, Home Management Business Unit

Nice

Alarm.comArtificial intelligence is revolutionizing the smart home, enabling devices to anticipate needs, adapt to preferences, and deliver personalized experiences. This session explores the latest advancements in AI-driven solutions, how its shaking up the competitive environment, and opening up new business opportunities in home automation, security, entertainment, and energy management.

3:45 PM CT

Keynote: AI and The Smart Home

Moderator

Ashton Gambrell
Director of Sales, Sponsorships

Parks Associates

Dave Kranzler
GM, IoT Services

Amazon Web Services

Artificial intelligence is transforming the smart home. New applications are being introduced, from predictive automation to voice control advancements focused on control, data, and integration. Energy efficiency is a key driver of interest for smart home technology. This keynote addresses how AI is changing the user experience and how these impacts new products coming to market.

4:15 PM CT

Marketing Smart Home Services to the Consumer | panel discussion

Moderator

Elizabeth Parks
President & CMO

Parks Associates

Charlie Dougherty
Senior Product Manager for Smart Homes

Kwikset

Desiree Mejia
Co-Founder & Chief Operating Officer

SkyBell

Richard Plummer
Senior Director, Home Services

AIG

Greg Rhoades
Director of Marketing, Smart and New Technology Products

Leviton Manufacturing

The smart home market continues to expand beyond innovators. Consumer adoption hinges on simple, easy experiences, effective messaging, and perceived value. This session highlights insights into consumer motivations, barriers, and trends, offering strategies to target diverse market segments. Speakers share specific marketing approaches, including bundles, discounts, and messaging.

5:00 PM CT

Networking Reception | Sponsored by Kwikset

Location: Legacy Foyer

Wednesday, May 14, 2025

7:45 AM CT

Registration Open | Sponsored by Becklar

Location: Legacy Foyer

7:45 AM CT

Networking Breakfast | Sponsored by AIG

Location: Legacy A

8:45 AM CT

Welcome: Connected Lifestyles – Security at the Heart of the Home

Moderator

Jennifer Kent
Vice President, Research

Parks Associates

Parks Associates' research finds demand for smart home devices is now the top trigger for security system purchases. This opening session highlights the demand for security as a key part of the smart home experience.

9:00 AM CT

Innovations in Safety, Security, and Monitoring | panel discussion

Moderator

Jennifer Kent
Vice President, Research

Parks Associates

Mike Hackett
Senior Vice President of Enterprise Business Development

Brinks Home

Morgan Hertel
VP of Technology and Innovation

Rapid Response Monitoring

Anthony Iannone
Director of Innovation

Affiliated Monitoring

Carie Small
Senior Director ADT Monitoring Product & Engineering

ADT

Rapid ResponseAfter a few lean years in which security providers optimized business around existing subscribers, providers prepare for a rebound in demand with expanded portfolios of solutions and choice in installation and monitoring options. This opening panel discusses the state of the residential security market, important industry efforts to enhance emergency prevention, detection, and response, and the innovations that will define the next 3-5 years of market competition.

9:45 AM CT

Smart Home Services: A Deeper Dive | panel discussion

Moderator

Daniel Holcomb
Senior Analyst, Smart Home Research

Parks Associates

Gene LaNois
Vice President of Product Marketing

Vivint, an NRG company

Joe McNulty
SVP of Product & Partnerships

Whisker Labs

This session will dive into how connected technologies and IoT are optimizing energy use, improving maintenance, and enhancing user control for these critical home systems. Industry leaders share their insights into the latest home services smart pool management, intelligent HVAC solutions, and other integrated services that offer homeowners convenience, sustainability, and cost savings.

10:15 AM CT

Keynote: The Wall Street View: Connected Home, SMB and more

Moderator

Ashton Gambrell
Director of Sales, Sponsorships

Parks Associates

Alper Cetingok
Senior Managing Director

Raymond James

10:45 AM CT

Networking Break | Sponsored by Nice

Location: Legacy Foyer

11:15 AM CT

Next Gen Platforms & Agentic AI

Moderator

Jennifer Kent
Vice President, Research

Parks Associates

Val Kamenski
Co-CEO

Klika Tech, Inc.

Tyler Tribe
CTO / CPO

Becklar

This session will explore new innovations transforming B2B smart home solutions, focusing on how advanced AI-driven platforms are enabling seamless automation, personalized user experiences, and enhanced operational efficiency.

11:45 AM CT

Keynote

Moderator

Ashton Gambrell
Director of Sales, Sponsorships

Parks Associates

As security systems become smarter, reducing false alarms while enhancing reliability is critical. This keynote presentation highlights the latest tech developments for security solutions at home and small medium business.

12:15 PM CT

Networking Lunch

Location: Legacy A

1:15 PM CT

AI & Data Security: The New Consumer Trust | presentation panel

Moderator

Jennifer Pattison Tuohy
Reviewer, Smart Home

The Verge

Steven Haase
Head of Sales

BOXX Insurance Co.

Sharon Hagi
Chief Security Officer

Silicon Labs

Adam Justice
CEO

Grid Connect Inc.

Data security is essential to building and maintaining consumer trust. Parks Associates shows that 72% of smart home product owners are concerned about the security of their personal data. This session addresses the role of data security in the evolution of connected home products and what new solutions are helping protect consumers’ digital environments.

1:45 PM CT

Smart Home Automation in Action: Energy and Water Management | panel discussion

Moderator

Daniel Holcomb
Senior Analyst, Smart Home Research

Parks Associates

Victor Carrasco
Director - Strategic Accounts

Johnson Controls

Energy and water management are top concerns for homeowners and a growing area with new coordinated solutions. Parks Associates' research reveals that 52% of U.S. internet households value the energy-saving benefits of smart home devices. Builders value adding new energy and water tech to differentiate new homes. This session addresses the latest technologies for energy and water management in homes.

2:15 PM CT

Fireside Chat: Security Disrupted: The Shift to Smart Tech

Moderator

Jennifer Kent
Vice President, Research

Parks Associates

Veronica Moturi
Senior Vice President, Customer Experience

Brinks Home

Keith Puckett
Founder | CEO

Ubiety Technologies

This session explores how evolving technologies are reshaping the home security landscape, creating new opportunities—and threats—for legacy security providers. Industry leaders will discuss how traditional players must adapt to stay competitive in a market increasingly dominated by tech giants and innovative disruptors.

2:45 PM CT

Networking Break | Sponsored by Grid Connect

Location: Legacy Foyer

3:15 PM CT

Integrated Living: Rise of Multifamily | panel discussion

Moderator

Kristen Hanich
Director of Research

Parks Associates

George Hechtman
Principal

Hechtman Venture Development

Guillermo Rivas
Vice President of New Business Development

Cox Communications

Marcus Scheiber
CEO

ROC-Connect, Inc.

Cox CommunitiesConsumers expect technology to be integrated in the multifamily living experience. Parks Associates’ studies show increasing consumer interest in bundled smart services tailored for apartment dwellers. This session discusses how to deliver cohesive experiences while optimizing operational efficiency.

3:45 PM CT

Eco–Tech: Building Sustainability into Daily Living | presentation panel

Moderator

Daniel Holcomb
Senior Analyst, Smart Home Research

Parks Associates

John Hughes
Chief Engineer, Residential Controls | Technical Work Group Chair

Trane Technologies | Home Connectivity Alliance

Svetlin Todorov
CEO

Shelly USA

Energy-efficient technologies are important to consumers; sustainability features will drive the next wave of smart home solutions. Parks Associates' data shows a 50% increase in interest in energy-efficient solutions in the past year. This presentation panel highlights the latest advancements in consumer-integrated energy management solutions.

4:30 PM CT

Independent Living and Seniors | panel discussion

Moderator

Jennifer Kent
Vice President, Research

Parks Associates

Tajinder Manku
CEO & Founder

Cognitive Systems Corp.

Brock Winzeler
President Personal Health and Safety

Becklar

Smart home technologies empower seniors to live independently with features like remote monitoring and health alerts. Caretakers also prioritize tech solutions for care support. Parks Associates' research shows consistent demand for solutions tailored to aging-in-place needs, but the market is complicated to navigate. This session highlights solutions that prioritize accessibility and service-based solutions meeting today’s senior needs.

5:00 PM CT

Keynote: Energy and Smart Home

Moderator

Elizabeth Parks
President & CMO

Parks Associates

Dave Porter
Managing Director

Vivint

5:30 PM CT

Networking Reception

Location: Legacy Foyer

Thursday, May 15, 2025

7:45 AM CT

Networking Breakfast | Sponsored by Moen

Location: Legacy A

8:30 AM CT

Welcome: What Metrics Matter - Forecasting Growth

Moderator

Elizabeth Parks
President & CMO

Parks Associates

Join Parks Associates as we set the stage for the day, highlighting key metrics shaping the connected home across smart home, health, and entertainment.

8:45 AM CT

Value Added Services: Broadband and the Smart Home | panel discussion

Moderator

Elizabeth Parks
President & CMO

Parks Associates

Matt Alba
Product Manager

GVTC Communications

Greg Baldauf
Director, SmartLife & Cloud Solution Partnerships

Calix

Dave Mayne
President

M2M Services

Patrick Serrato
Director of Ecosystem Business Development and Product Strategy

Xthings

As broadband providers expand their service portfolios, smart home solutions have emerged as a key driver of value and differentiation. This session examines the integration of smart home offerings with broadband services, highlighting strategies to deliver enhanced customer experiences, drive adoption, and unlock new revenue opportunities. Industry experts share insights on advanced Wi-Fi management, personalization, and the evolving role of value-added services in shaping the future of the connected home.

9:30 AM CT

Keynote: Smarter Together: Building a Unified Smart Home Ecosystem

Moderator

Ashton Gambrell
Director of Sales, Sponsorships

Parks Associates

As smart home adoption grows, the need for seamless interoperability between devices, platforms, and ecosystems becomes critical. This keynote explores how connected devices are transforming the consumer experience, why open standards like Matter are reshaping the market, and what it takes for manufacturers, service providers, and platforms to deliver a truly unified smart home. Discover how interoperability drives innovation, reduces friction, and unlocks long-term value for both consumers and the industry.

10:00 AM CT

Networking Break

Location: Legacy Foyer

10:30 AM CT

Wi– Fi Sensing: Enabling Smarter, Safer Spaces | panel discussion

Moderator

Kristen Hanich
Director of Research

Parks Associates

Matthew Wootton
Co-Founder & CTO

Ivani, LLC

Wi-Fi sensing leverages existing networks for motion detection and spatial awareness, creating all sorts of opportunities for new applications. Parks Associates’ data shows growing consumer interest in passive sensing technologies for enhanced safety and energy management. Speakers address how connectivity and Wi-Fi are enhancing safety, security, and convenience across the home and SMB markets.

11:00 AM CT

Keynote: Moen

Moderator

Elizabeth Parks
President & CMO

Parks Associates

11:30 AM CT

The User Experience: Accommodating Mass Market

Moderator

Jennifer Kent
Vice President, Research

Parks Associates

Jeff Rogers
VP, Sales

Sensory

Biometrics and advanced user interfaces are the next generation in convenient but secure authentication for connected devices. Parks Associates' studies show rising consumer interest in devices with intuitive controls and personalized features. This session highlights the next-gen technologies creating new value and advancing security protections in the connected home.

12:15 PM CT

Networking Lunch

Location: Legacy A

Oct 9th | 2025

Smart Home Future Outlook 2030

Virtual
Add to calendar

The smart home market is projected to reach unprecedented heights by 2030. This session analyzes the progress in smart homes, focusing on long-term technological impacts and strategic market forecasts. Discover how emerging trends in connectivity, smart appliances, and IoT ecosystems will drive growth and shape the future landscape of smart homes.

Thursday, October 9, 2025

12:00 PM CT

Research Presentation, Executive Panel, and Visionary Presentation

CONNECTIONS smart home Dallas hotel

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Options include in-person events, virtual sessions, and a research workshop.

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