Custom integrators play a critical role in ensuring technology works as users expect, with thoughtful design, smooth installation, and a seamless user experience.  This is true both in a residential setting and beyond the home. Business customers in education, multifamily, hospitality, and other commercial settings seek ways to optimize operations, reduce costs, and enhance their customers’ experience. Custom integrators are uniquely positioned to design and implement solutions that create seamless experiences and support business goals.

During this roundtable session, expert panelists discuss the transformative role of custom integration of IoT and A/V systems across various industries. Speakers assess demand for automation, universal building controls, aggregated insights, professional installation and long-term support, and share learnings from technology deployments. In addition, Parks Associates will share consumer and industry research on the demand for technology and vendor support in commercial spaces, beyond the home.

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The smart home market has reached a new stage of maturity. User experience and value define competitive advantage and growth. This opening research presentation addresses how companies are refining design, addressing pain points, and innovating to meet the demands of an increasingly informed and demanding consumer base. Learn how leading platforms stack up and key elements drive user satisfaction and loyalty.

As the smart home market matures, delivering an exceptional user experience remains a critical challenge for industry stakeholders. This keynote panel features thought leaders discussing strategies to simplify interfaces, enhance interoperability, and address common consumer pain points.

As industries continue to embrace new standards, protocols, and platforms, the ability to interoperate seamlessly across different systems becomes paramount. However, despite technological progress, the path toward true interoperability remains fraught with complexity, particularly when it comes to aligning business models with multi-standard environments. This session addresses the latest developments in standards for the smart home.

This year is pivotal for AI in the smart home. This session examines the potential of predictive and autonomous AI deployed at the edge and its role in driving efficiency, security, and personalization.  This presentation shares examples of AI being deployed across the smart home.

This session explores the latest market trends, technology innovations, and the role of access control in the broader connected home ecosystem. As companies transform products digitally, new applications and integrated services are being introduced. This session also explores the convergence and role of cloud and data services in access control.

Services are a critical component of profitability in the smart home market. This session analyzes emerging service models, subscription-based offerings, and monetization strategies that capitalize on consumer demand for convenience, value-added experiences, and professional services at home. This session addresses how service-centric approaches are driving long-term revenue growth and opportunities to add value to existing home services and other home ecosystem players.

As data emerges as a critical driver of the smart home economy, understanding which metrics provide the right insights is essential. Join this session to learn more about the key data points influencing product performance, consumer engagement, and market expansion. The voice of the customer is critical as smart home solutions move closer to the mass market.

This roundtable session brings leaders together to discuss and highlight key operational benchmarks in the smart home business markets, including benchmarks for NPS, strategies around bundles, and marketing messaging. Gain actionable insights into how top companies are aligning KPIs with shifting consumer expectations.

Welcome to CONNECTIONS! The event goals are to provide the best research insights and perspectives from all areas of the connected home and provide a platform for collaboration and business partnerships.

The connected home market continues to evolve, with new business models driving innovation and adoption. This session examines strategies for revenue generation, from subscription services to bundled offerings, and explores how companies are creating layers of value through partnerships and differentiated and tiered services.

Artificial intelligence is transforming the smart home. New applications are being introduced, from predictive automation to voice control advancements focused on control, data, and integration. Energy efficiency is a key driver of interest for smart home technology. This keynote addresses how AI is changing the user experience and how these impacts new products coming to market.

The smart home market continues to expand beyond innovators. Consumer adoption hinges on simple, easy experiences, effective messaging, and perceived value. This session highlights insights into consumer motivations, barriers, and trends, offering strategies to target diverse market segments. Speakers share specific marketing approaches, including bundles, discounts, and messaging.

Parks Associates research finds demand for smart home devices is now the top trigger for security system purchases. This opening session highlights the demand for security as a key part of the smart home experience.

After a few lean years in which security providers optimized business around existing subscribers, providers now need to prepare for a rebound in demand with expanded portfolios of solutions and choice in installation and monitoring options. This opening panel discusses the state of the residential security market; important industry efforts to enhance emergency prevention, detection, and response; and the innovations that will define the next 3-5 years of market competition.

This session explores how smart home devices and data are reshaping the insurance industry, driving advancements in risk assessment, prevention, personalized policies, and proactive claims management. Speakers share insights into new pilot programs and real-world partnerships that demonstrate the growing synergy between technology and insurance.

Parks Associates data finds that 11% of consumers in US internet households, or more than 13M households, currently rent a single-family home. Single-family rental properties are green-space opportunities for smart home integration, driven by demand for convenience, security, and energy management.  This session explores the market opportunity for this new segment, providing layers of value through safety, security, and operational service technologies.

As security systems become smarter, reducing false alarms while enhancing reliability is critical. This keynote presentation highlights the latest tech developments for security solutions at home and for small-to-medium businesses.

Data security is essential to building and maintaining consumer trust. Parks Associates shows that 72% of smart home product owners are concerned about the security of their personal data. This session addresses the role of data security in the evolution of connected home products and what new solutions are helping protect consumers digital environments.

Wi-Fi is critical for the connected home experience, but approximately 50% of smart home device owners have experienced recent technical problems, with the majority related to wireless connectivity. This research presentation focuses on the expanding role of Wi-Fi and how new technologies and router capabilities are creating a better, more reliable experience and enabling new valued applications for consumers.

Wi-Fi sensing leverages existing networks for motion detection and spatial awareness, creating all sorts of opportunities for new applications. Parks Associates data shows growing consumer interest in passive sensing technologies for enhanced safety and energy management. Speakers address how connectivity and Wi-Fi are enhancing safety, security, and convenience across the home and SMB markets.

The multifamily housing sector is a center for scalable smart home technologies, from access control to energy management solutions. Parks Associates data reveals 83% of multifamily builders consider the ability to integrate smart home technology with property management software as very important. This research presentation highlights the demand for connected solutions from the resident and property manager view. 

Consumers expect technology to be integrated in the multifamily living experience. Parks Associates’ studies show increasing consumer interest in bundled smart services tailored for apartment dwellers. This session discusses how to deliver cohesive experiences while optimizing operational efficiency.

Energy-efficient technologies are important to consumers; sustainability features will drive the next wave of smart home solutions. Parks Associates data shows a 50% increase in interest in energy-efficient solutions in the past year. This presentation panel highlights the latest advancements in consumer-integrated energy management solutions.

Smart home technologies empower seniors to live independently with features like remote monitoring and health alerts. Caretakers also prioritize tech solutions for care support. Parks Associates research shows consistent demand for solutions tailored to aging-in-place needs, but the market is complicated to navigate. This session highlights solutions that prioritize accessibility and service-based solutions meeting today’s senior needs.

The smart home is made up of convergent ecosystems: energy, health, and security, as well as entertainment, broadband, and mobile. Consumers find bundled services across core areas of the home appealing, opening new opportunities for business partnerships and distribution agreements. This session explores how to build products for the connected home market with an openness to other ecosystem players and the value of interaction between verticals.

Smart home adoption is slowing as the market matures, making innovation and differentiation more critical than ever. Speakers go through a speed round of questions highlighting areas where the industry needs to evolve, focusing on the user experience, bundled solutions, and the mass-market consumer.

Join Parks Associates as we set the stage for the day, highlighting key metrics shaping the connected home across smart home, health, and entertainment.

As broadband providers expand their service portfolios, smart home solutions have emerged as a key driver of value and differentiation. This session examines the integration of smart home offerings with broadband services, highlighting strategies to deliver enhanced customer experiences, drive adoption, and unlock new revenue opportunities. Industry experts share insights on advanced Wi-Fi management, personalization, and the evolving role of value-added services in shaping the future of the connected home.

Smart home products and services need to be affordable, work with other products in the home, and offer clear value propositions. Perceptions of affordability are low, but familiarity is high across many of the categories. A low perception of value is important to overcome. This keynote explores strategies for engaging a broader audience for smart home services, including insight into selling services versus point devices with no services.

Energy and water management are top concerns for homeowners. Parks Associates' research reveals that 52% of US internet households value the energy-saving benefits of smart home devices. Builders value adding new energy and water tech to differentiate new homes. This session addresses the latest technologies for energy and water management in homes.

Smart screens are a bridge and connection point for home automation and entertainment, offering centralized control functions. Parks Associates data highlights the growing consumer demand for multi-functional devices in connected ecosystems. This session addresses how screens are incorporated into consumers' whole-home experiences and the broader convergence of entertainment and smart home competitors and use cases.

Biometrics and advanced user interfaces are the next generation in convenient but secure authentication for connected devices. Parks Associates' studies show rising consumer interest in devices with intuitive controls and personalized features. This session highlights the next-gen technologies creating new value and advancing security protections in the connected home.

Join Parks Associates for a fast-paced keynote exploring the intersection of broadband, smart home technologies, multifamily housing solutions, AI advancements, and interoperability. This session delivers sharp insights into the trends shaping these interconnected markets and how they are driving innovation, enhancing connectivity, and creating new opportunities for growth.