Smart real estate is at a turning point where technology is becoming a differentiator in property management and value creation. Smart spaces are rapidly evolving from passive infrastructure to active service platforms that enhance resident experiences, improve operational efficiency, and generate incremental revenues. This presentation will set the stage for discussions on how technology is reshaping real estate investment, asset management, and the tenant experience.

• The move to embrace service-driven models
• Key drivers of investment in smart technology and automation
• The financial and operational benefits of connected properties

Reliable and scalable connectivity is the foundation of modern smart spaces, and residents expect Wi-Fi at move in. This session explores how property owners and managers can build future-proof networks that enable IoT, automation, and data-driven decision-making, with a special focus on getting brownfield properties connected with modern networking approaches.

• Building internet and smart apartments into the leasing and move-in process
• Planning for the impact of copper network retirements
• Managed Wi-Fi & alternatives – what’s right for brownfields?

Centralization and integration are increasingly important to multifamily properties as they continue along their technology adoption journeys. This panel explores the value of smart building platforms to multifamily properties and how multifamily properties are leveraging integration and centralization to reduce fragmentation, lessen tech fatigue, and unlock the value of smart building technologies.

• How to choose and integrate smart building platforms
• Avoiding vendor lock-in with open standards and APIs
• Strategies for tech standardization across assets

As smart buildings integrate more technology, compliance with new regulations around data privacy, accessibility, and energy efficiency is critical. This session unpacks key policies shaping the industry as well as the changing role of state vs. federal regulations.

• Navigating state vs. federal regulations
• Compliance strategies for sustainability and energy efficiency requirements
• Navigating liability and risk in tech-enabled properties

From smart sensors that detect water leaks to AI tools that predict risk exposure, technology is revolutionizing how multifamily property owners, managers, and insurers approach coverage. This panel explores how innovative tech is reducing claims, streamlining insurance workflows, and driving down premiums while also creating new questions around data, liability, and tenant accountability. Hear from insurers, operators, and tech providers on what’s working today, what’s coming next, and how to turn risk mitigation into a competitive advantage.

• Smart risk prevention: IoT and real-time alerts
• AI and data-driven risk scoring
• Policy innovation and operational impact

AI is rapidly transforming how multifamily properties are designed, operated, and experienced. From predictive maintenance to personalized resident services, this panel explores how property owners and managers are leveraging AI to drive efficiency, boost NOI, and elevate tenant satisfaction. We’ll discuss what’s working, what’s hype, and how to prepare for the next wave of intelligent automation.

• Operational efficiency through predictive AI
• Enhancing resident experience and personalization
• Strategic and ethical considerations

Properties looking to invest in smart tech must understand investments in smart spaces must provide measurable ROI. This session focuses on financial models, cost savings, and revenue-generating opportunities.

• Calculating the ROI of smart infrastructure investments
• Payback periods for connectivity, automation, and AI-driven management
• How tech-enabled services increase property value and tenant retention

Smart building technology is transforming multifamily housing. PropTech is streamlining property management, meeting resident demand and enhancing resident expectations, and improving operational efficiencies and NOI.

Smart technologies are reshaping the role of property managers. This panel explores how teams are being trained to support connected systems, the balance between automation and personal service, and how IoT is streamlining operations. Learn how tech-savvy management is becoming essential to delivering efficiency, reliability, and an elevated resident experience.

• Training staff to support and troubleshoot smart tech
• Automation vs. human touch in property management
• Streamlining operations and maintenance through IoT    

Residents increasingly look towards access control solutions for their enhancements to safety, security, and convenience. This panel explores how new technologies are impacting the role of access control solutions in properties, the ways that resident demand is intersecting with property operational improvements, and how properties are evaluating their deployment roadmaps.

• The financial impact of smart access control and remote security management
• How biometric and mobile access technology are changing expectations
• The expected impact of copper network retirement on legacy systems

The hospitality industry has been a frontrunner in its adoption of networking and IoT technologies. Multifamily, commercial, and mixed-use properties can learn from hospitality’s success in deploying tech-driven experiences.

• The role of automation and concierge services in improving tenant retention
• Case studies from hospitality and co-living spaces

Senior living facilities are adopting smart technology to enhance resident care while optimizing costs. This session explores the opportunities of new tech adoption in the senior and assisted living space and financial and operational impacts properties can hope to achieve.

• How smart home and health tech improve senior living operations
• The financial incentives for technology adoption in assisted living
• Needed infrastructure improvement in senior living and assisted living

Smart energy management can drive down costs while generating new business opportunities. This session explores how energy tech can be a competitive differentiator.

• Monetizing energy efficiency through tenant-facing programs
• AI and automation in demand response and load management
• How ESG initiatives impact property valuation and investment strategy

To remain competitive, property owners need to invest in future-ready technologies that provide sustained financial benefits. Properties recognized for their innovative use of technology will share how to plan for a tech-enabled future of property ownership and management.

• The importance of scalability and upgradeability in tech investments
• AI-driven predictive analytics for long-term asset optimization
• What’s next: Emerging technologies that will reshape real estate