This study examines uptake and perception of broadband services among US households. It assesses perception of broadband providers, service bundling, adoption of services, upgrades and downgrades of broadband, and perception of broadband speeds received. It also compares perceptions among various groups of consumers, including those with mobile data services.

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Publish Date: 1Q 2020

Slides: 95


Authored By:
Tricia Parks - Founder and CEO
Steve Nason - Research Director
Yilan Jiang - Director

Published by Parks Associates
© March 2020 Parks Associates

All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher.

Printed in the United States of America.

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