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Reports & Research

Q1 2022
Home Security: Choice is the Ultimate Value Proposition
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Q1 2022
Value Beyond Home Security: Expanding Product Ecosystems
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Q1 2021
2021 Consumer Tech Trends to Watch
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Q3 2021
Home Security: A Redefined Market
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Q2 2021
Smart Products: Building the Modern Home
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Q4 2020
The Value of Professional Monitoring
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Q1 2019
Leveraging Smart Home and IoT for New Insurance Business Models
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Q3 2019
Open for Business: Future Flexibility for Smart Home Services
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Q3 2019
Market Snapshot: DIY and Home Security
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Q3 2018
IoT Home Safety: Fire Prevention Solutions
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Q1 2019
Changing Dynamics of the Smart Home: Opportunities for Service Providers
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Top 10 Consumer IoT Trends in 2017
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The OTT Playbook, Part II: Keys to Building Momentum
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Where to Next for Residential Security
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Q4 2013
Outlook for the Smart Home in Western Europe
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Q4 2012
Applying Theory to Action: Capturing New Revenues from IP Services
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Q3 2022
Eliminating EV Barriers: Future Proofing the Experience
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Q2 2022
Smart Home Energy Solutions: Making a Complex Future Simple
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Q1 2012
Getting Over-the-Top Video Right
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Q4 2011
The Data-driven Video Discovery Evolution
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Q1 2012
Trends in Digital Gaming: Free-to-Play, Social, and Mobile Games
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Q3 2009
IPTV and the Digital Home
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Q3 2022
Delivering on the Cloud Gaming Promise: Strategies for Success
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Q2 2022
Maximizing AI in Video
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Q4 2021
How to Build a Winning OTT Strategy: Balancing Content and Platforms
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Q3 2021
OTT Customer Acquisition: Opportunities and Challenges
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Q4 2021
The Role of Content Discovery in OTT
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Q2 2021
Using Technology to Bridge Broadcast and OTT Video
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Q3 2020
TV’s Journey to the Cloud
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Q3 2020
Next-Gen CE: Reinventing Consumer Experience with IoT Data
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Q2 2020
Streaming in the 2020s – An Industry Comes of Age
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Q4 2019
2020: Value Beyond Connectivity
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Q1 2020
Driving Engagement and Reducing Churn in OTT
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Q1 2019
Avoiding OTT’s Top 5 Mistakes
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Q4 2019
Looking Ahead to 2020: Video Entertainment and CE
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Q3 2018
OTT Churn and Retention: Increasing Lifetime Subscriber Value
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Q1 2015
Tech Support: Meeting IoT Demands
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Q2 2015
Smart Watch: Extending the Mobile Experience
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Q2 2014
The Post-SMS War for Mobile Communications: Messaging Apps
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Q4 2014
Tech Support: International Market Opportunities
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Q4 2014
Modern Broadband: Maximizing Retention and Revenues
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Q4 2014
The Evolution of Tech Support: Trends and Outlook, Second Edition
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Q1 2014
Selling Support Services to Consumers & Small Businesses
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Q2 2014
Connected Cars: Revenue Opportunities
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Q4 2013
Transforming Commerce: Mobile Wallets & LBS
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Q4 2013
Optimization & Monetization Mobile Data Traffic
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Q1 2014
APIs and Mash-ups: Secrets of the App Economy
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Q4 2013
Cross-Platform Apps: Market Update
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Q1 2014
The Evolution of Home Networks
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Q2 2013
Business Strategies: Profiting from the Cloud
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Q4 2012
Creating Holistic Consumer Technology Support Services
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Q3 2013
Tablets: Disrupting Mobile Computing and the Digital Home
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Q3 2013
Modern Broadband: Access and Value-added Services
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Q3 2013
Automating Consumer Technical Support
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