Register

I agree with the Privacy Policy

HiddenWires

Tech Support: How AV Pros Can Meet IoT Demands

April 08, 2015

Growth in broadband speeds, mobile control, and cloud services alongside falling price points for popular connected devices are driving intense market growth for the Internet of Things (IoT). The net result of these drivers is a dramatic increase in the number of devices in the home and significantly higher industry expectations for future IoT growth.

However, this growth and the added complexity of devices are challenging brands’ ability to provide support to customers. Rising adoption of smart home devices is prompting a parallel increase in support requests. Parks Associates research shows over 50% of smart home device owners in the U.S. experience problems with at least one of their devices. Smart home devices will prompt over seven million support requests in 2015 and nearly 11 million by 2019.

Connected devices are tackling many new use cases, including home security, healthcare, and controls alongside entertainment, creating a new role in the Internet of Things for companies that can ensure seamless connectivity while preserving security. Parks Associates’ consumer data shows 60% of U.S. broadband households have concerns over device and data security when using connected devices.

From the article "Tech Support: How AV Pros Can Meet IoT Demands" by Patrice Samuels.

Previously In The News

Telenet, Belgium's Largest Cable Operator, Deploys Intellon-based HomePlug 1.0 Ethernet Adapters to Subscribers to Ease Installations of Broadband and IDTV

"Wireless networking is instrumental in driving productivity and providing convenience for the home user. But to ensure consistent throughput of multimedia services throughout the home network, the...

Home Builders Grow in Importance as a Channel for Technology Products

Homebuilders sold $11 billion worth of technology products in 2004 and expect sales to increase 10-12% in 2005, according to Parks Associates' "2004 Builder Survey." These findings show builders gr...

NETGEAR Announces Wireless Digital Media Player Bringing Digital Entertainment to the Living Room

"As the adoption rate for wireless products and the demand for convergence increases, entertainment solutions such as NETGEAR's Wireless Digital Media Player will be a driving force in expanding th...

onsumer Attitudes and the Benefits of Smart Grid Technologies

Parks Associates' 2009 Residential Energy Management Survey determined the average expenditures for electricity among U.S. households are over USD170 per month during high-cost periods and over USD...

‹
1
2
3
4
5
6
7
8
9
10
11
›