Providing market intelligence for more than 35 years

In The News

Axius: Customer Support Platform for the Smart Home

Consumers are becoming increasingly reliant on their home technology and adding devices at a rapid pace. According to Parks Associates, 26 percent of consumers currently own a smart home device and approximately one-half of smart home device owners who set up devices themselves experienced problems. Axius is a full-service customer support platform for the smart home that provides management, maintenance, and ongoing monitoring, remotely, for any connected device on the network. Axius targets the builder, property management, and integrator market to streamline the process of setting up a smart home and supporting it throughout the entire lifecycle.

From the article "Axius: Customer Support Platform for the Smart Home."

Previously In The News

AI-Powered Presence Detection

According to Parks Associates data, 62% of security system owners reported that their systems triggered “too many” false alarms in the last 12 months. To retain customers, security companies must prio...

Cross-platform Content Navigation Emerges as Key to Consumer Engagement

As a result, according to a recent Parks Associates study, over a third (36%) of OTT subscribers have become “service hoppers” — dynamically subscribing, unsubscribing and resubscribing to services mu...

What are Homeowners Gravitating Toward? A Necessary Glance at MDUs' Needs for Modernized Support

Last week, we ran a story about a recent Parks Associates study concerning the rising interests in smart video doorbell installations. Now, Parks Associates has released a new white paper – sponsor...

Formula 1 could be coming to Apple as it mulls offering up to $2 billion a year to show races, report says

Revenue from sports streaming and cable subscriptions in the US is expected to increase from $13.1 billion last year to $22.6 billion by 2027, according to intelligence firm Parks Associates. From...