Providing market intelligence for more than 35 years

In The News

Cincinnati Bell Scales Local Call Center To 300 agents To Address Growing Fioptics Base

The adoption of smart home devices reflects the overall Internet of Things (IoT) trend. A recent Parks Associates study revealed that in homes with a broadband connection, 26% now own a smart home device, up from 19% at the end of 2015. The research firm said that over the past two years, smart home device ownership “has more than doubled,” forecasting that “companies will sell nearly 55 million smart home devices in 2020.”

From the article "Cincinnati Bell Scales Local Call Center To 300 agents To Address Growing Fioptics Base" by Sean Buckley.

Previously In The News

Average US Monthly SVOD Spend Tops $6, Says Report

The figures come from a new research report by Parks Associates, which explains that, while a typical price point for a subscription service is $7-$10, several niche services are available for under $...

60% Of US Broadband Homes Subscribe To At Least One OTT

Parks adds that content will be key to attract the new video-centric consumer, and these emerging cloud-based businesses will be experimenting with different monetization models in 2016 and beyond....

19% of US Broadband Households Have Smart Home Device

Parks Associates today announced a new industry report, Cloud Platforms for the Internet of Things, revealing 19% of US broadband households currently own at least one Internet-connected smart home de...

Microsoft Announces Deals with 74 Device Makers

Parks Associates has released numbers on smartphone sales. It found that 86 percent of broadband households in the United States have a smartphone. The numbers are similar in European countries: 76 pe...