Providing market intelligence for more than 35 years

In The News

J.D. Power: 5G Fixed Wireless Has the Highest Customer Satisfaction

“The implications for companies like T-Mobile, which can offer this affordable alternative without cutting into other aspects of their businesses, or for a potential disrupter looking to make waves in the space, could be revolutionary,” the report said “As FWA adoption grows, companies currently in the industry and curious onlookers will surely be taking notice.”

The results echo those found by Parks Associates in January. The firm said that subscribers of FWA from mobile network operators were more satisfied with the price of service than were fiber or cable subscribers.

From the article, "J.D. Power: 5G Fixed Wireless Has the Highest Customer Satisfaction" by Carl Weinschenk

Previously In The News

300MN 4K TVs to be sold by end of 2019

More than 330 million 4K Ultra HD TVs will be sold globally by the end of 2019 according to connected CE research from Parks Associates. That's an increase from just two million in 2013, while the...

Nearly half of Western European broadband homes have smart TV

Research from Parks Associates has revealed that 45% of Western European broadband households own a smart TV. SES-09 Boeing Satellite SystemsGermany is the region's smart TV hot spot with the highe...

Most US broadband homes now watch OTT monthly

The research, from Parks Associates, also found that more than 25% of households use two or more services. "Despite impressive penetration, growth of US OTT services has slowed recently, indicating...

Streaming media players most popular for online video in more than a fifth of broadband homes

"Streaming media players continue to stake out a growing portion of the connected home," explained Parks director of research and author of The Streaming Media Device Landscape, Barbara Kraus. "It is...