Register

I agree with the Privacy Policy

In The News

Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty

June 26, 2018

home automation

Security Sales & Integration

Net Promoter Score

Professional monitoring service providers offering only basic security systems suffer from a poor net promoter score (NPS), while those offering interactive security and smart home systems score more than 50 points higher, Parks Associates reported at Electronic Security Expo (ESX) 2018.

From the article "Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty."

Previously In The News

Fox News Needs Trump More Than CNN Does

“The news channels have always seen their revenue driven by major news events, many of which are unplanned, but elections are an exception because they are predictable,” Baine says. “This year, the ca...

Get Your IoT Research On

Parks Associates unveiled four new reports today, focusing on the Internet of Things (IoT) cloud platforms, broadband provider strategies, the business of streaming music apps, and crossover opportuni...

Stay Secure or Spy on the Dog: Xfinity Home Adds 24/7 Video Recording

According to Parks Associates, security cameras are the most popular smart home devices, and more than 40 percent of people who own one access the devices daily or almost daily through an app. So X...

Second-Screen Activity On The Rise

While you’re watching “The Walking Dead, have you ever used your phone to settle an argument over the name of that actor who’s currently being pestered by zombies? Ever used your tablet to check stats...

‹
1
2
...
570
571
572
573
574
575
576
...
646
647
›