Providing market intelligence for more than 35 years

In The News

Uber homes in on safety initiatives amid concerns

While Uber is forging ahead with its initiatives, tangible safety improvements may take time, said Parks Associates research analyst Tejas Mehta.

"Uber's new safety initiatives are an acknowledgement of the challenges facing Uber as it attempts to bolster its less than flattering reputation when it comes to rider safety," Mehta said. "These initiatives are steps in the right direction, but it will not be smooth sailing for Uber on the safety front. Many of these initiatives will take time before they show results and Uber will have to stay the course to assure its customers of its commitment to safety."

From the article "Uber homes in on safety initiatives amid concerns" by Dara Kerr.

Previously In The News

OTT Services Seeing High Churn Rates

As consumers decide what they want out of their Over-the-Top (OTT) video experience, the industry is seeing some fairly high churn rates. While typical for subscription-based industries, some compa...

That's Life: Sick Of Commercials And Fickle About Online Services

Parks Associates noted last week that like cable’s Playboy Channel of the past, OTT services come and go pretty quickly; the churn can be profound. Parks found 9% of Netflix’s subscribers quit, a r...

OTT Churn Rises As Consumers Switch And Sample

Lest pay-TV providers start thinking that their hotshot over-the-top rivals have it all, consider this latest tidbit: OTT services are dealing with churn, too. Big-time. About 85% of U.S. broad...

Pay TV Subscribers Changing Packages, Not Necessarily Leaving

Nearly a quarter of consumers who subscribe to pay TV made changes to their subscriptions over the past year. But that news isn’t as bad as one might expect. According to Parks Associates, of t...