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Xavient says deep analytics will help OTT providers retain customers, reduce churn

March 14, 2017

OTT

online video

streaming

broadband

churn

entertainment

A recent Parks Associates study revealed that since the end of 2015, 20% of U.S. broadband households had cancelled at least one OTT video service in the past 12 months.

However, the research firm found that households with OTT video subscriptions increased their spending from an average of $3.71 per month in 2012 to $7.95 in 2016.

From the article "Xavient says deep analytics will help OTT providers retain customers, reduce churn" by Sean Buckley.

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About Parks Associates

Xavient says deep analytics will help OTT providers retain customers, reduce churn

Previously In The News

Apple TV set to score big with new deal for FIFA Club World Cup soccer streaming

Parks: 80% of U.S. Internet Homes Own a Network Router

Research: 80% of US households have home network router

J.D. Power: 5G Fixed Wireless Has the Highest Customer Satisfaction

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