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New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience

The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is available today from Support.com at the Parks Associates’ CONNECTIONSTM Summit within CES 2016.

From the press release "New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience."

Previously In The News

New Orbi WiFi System From NETGEAR Delights With Whole-Home High-Speed WiFi

“The connected home has become more data hungry than ever, and video consumption is the primary driver,” says Brett Sappington, senior director of research, Parks Associates. “Consumers are streaming...

PlumChoice Appoints David Shimoni as President and Chief Executive Officer

“Parks Associates forecasts that the consumer and SMB technical support services market will grow to nearly $15 billion by 2018. That growth signifies the need for support services before, during and...

Cozify To Present At Parks Associates’ 11th-Annual CONNECTIONS Europe

The interactive panel session, moderated by the Stuart Sikes, President of Parks Associates addresses the pricing models, smart home channels, emerging partnerships, and new technologies that are disr...

Verimatrix Launches Verspective Operator Analytics Evaluation Program for Fast Access to Subscriber Intelligence

To learn more about the security risks operators face in collecting, storing and analyzing data, download the latest white paper from Parks Associates, 'Securing the Integrity of Video Analytics Data....

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