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New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience

The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is available today from Support.com at the Parks Associates’ CONNECTIONSTM Summit within CES 2016.

From the press release "New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience."

Previously In The News

Sigma Designs Announces Break-Through Z-Wave® UL Component Recognition

"Our data said the monitored security market grew at approximately a rate of 15 percent in 2014," says Tom Kerber, director of research, home controls & energy for Parks Associates. "That is very stro...

CEDIA Research Finds Home Technology Professionals Expect Growth in 2016

Each year CEDIA conducts its Size and Scope of the Residential Electronic Systems Industry Survey to analyze the size of the industry and identify market trends. In 2016, the average system integrator...

National Sleep Foundation Hosts 2nd Annual Sleep Technology Summit & Expo to Support Innovations in Sleep

The Sleep Technology Summit & Expo will be chaired by Michael Breus, PhD, author of The Power of When , (in stores September 13). Keynote speaker Harry Wang, Senior Director of Research at Parks Assoc...

Life365 Takes To The Road In Preparation For Fall 2016 Product Launch

The interactive panel session, moderated by Harry Wang, Senior Director of Research, Parks Associates examines the connected health market and its flood of new ideas, innovations, and entrants. Accord...

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