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Industry Press Releases

New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience

The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is available today from Support.com at the Parks Associates’ CONNECTIONSTM Summit within CES 2016.

From the press release "New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience."

Previously In The News

PointCentral’s Sean Miller to Speak About Smart Home Automation at the Prestigious Parks Associates Connected Home Conference in San Francisco

PointCentral, the recognized leader in enterprise-scale Smart Home Automation solutions for property managers, today announced that Sean Miller, PointCentral’s incoming president, has been invited to...

Sensory's Fusion of Face and Voice Biometric Recognition Gets IQ Boost and Broader Mobile OS Support

According to Parks Associates, 76% of broadband households express high levels of concern about security and privacy issues when using any of their connected devices. "Consumer confidence in the value...

Orbita and ERT Collaborate to Optimize Data Capture, Insights for Pharmaceutical and Device Trials via Amazon Echo-based Voice Assistants

According to Harry Wang, senior director of research at Parks Associates, ?Voice-based UI innovations have huge implications for the healthcare industry, particularly in areas where patient participat...

The Zigbee Alliance Introduces First Multi-Band IoT Mesh Network Technology for Massive IoT Deployments

Leveraging Zigbee PRO 2017, product manufacturers can now build devices that utilize a single network operating on multiple bands to address the challenges of surrounding physical environments. The in...