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New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience

The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is available today from Support.com at the Parks Associates’ CONNECTIONSTM Summit within CES 2016.

From the press release "New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience."

Previously In The News

DIRECTV NOW Has 1 Million Reasons to Celebrate 1 Year of Service

"To reach 1 million subscribers is an important benchmark for any OTT video service, but to go from zero to 1 million subscribers so quickly is quite an achievement," said Brett Sappington, Senior Dir...

The Zigbee Alliance and Thread Group Address IoT Industry Fragmentation with the Availability of the Dotdot Specification over Thread’s IP Network

“We’re at an exciting point in the Smart Home where the broader consumer market is embracing mainstream connected products; 26% of consumers own a smart home device according to our new research,” sai...

Quorvo HelloTech Brings Tech Support Home for the Holidays to Ensure Stress-Free Smart Home Setup and Installation

According to a recent survey from Parks Associates, the leader in smart home industry research, approximately 50% of consumers in U.S. broadband households report problems with setting up a smart home...

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