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Industry Press Releases

New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience

The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is available today from Support.com at the Parks Associates’ CONNECTIONSTM Summit within CES 2016.

From the press release "New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience."

Previously In The News

New Ooyala Live Enhancements Bring Broadcast Reliability Closer to the OTT World

“While VoD has been a dominant part of OTT video services, live video is now enjoying a renaissance in the online space. Livestreaming from Facebook and Twitter, live sports broadcasts by Amazon and s...

Xfinity Home Customers Now Have More Connected Door Lock Options From Kwikset to Remotely Manage Access to Their Home

According to Parks Associates, nearly a million smart door locks will be sold in 2017 and they are forecasted to grow at a compound annual growth rate of 15.5% to 1.7 million units by 2021. "Smart...

DIRECTV NOW Has 1 Million Reasons to Celebrate 1 Year of Service

"To reach 1 million subscribers is an important benchmark for any OTT video service, but to go from zero to 1 million subscribers so quickly is quite an achievement," said Brett Sappington, Senior Dir...

The Zigbee Alliance and Thread Group Address IoT Industry Fragmentation with the Availability of the Dotdot Specification over Thread’s IP Network

“We’re at an exciting point in the Smart Home where the broader consumer market is embracing mainstream connected products; 26% of consumers own a smart home device according to our new research,” sai...