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New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience

The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is available today from Support.com at the Parks Associates’ CONNECTIONSTM Summit within CES 2016.

From the press release "New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience."

Previously In The News

Blending Entertainment & Smart Home Control into One Experience

Voice control has become a must-have feature for smart home products and entertainment devices. According to research from Parks Associates, the most desired functions to perform by voice are turning...

Guardzilla Addresses Smart Home Security Monitoring at CONNECTIONS Connected Home Conference

Guardzilla, developer of the industry's first 360-degree Wi-Fi security camera, today announced it will join fellow thought leaders at CONNECTIONS™: The Premier Connected Home Conference on May 23 in...

SleepScore Labs Announces ‘SleepScore CheckUp’, the Industry-First ‘Sleep Report for Doctor’ In-App Feature

According to a recent report of Parks Associates, 49% of people say that they see value in bringing sleep data collected from their sleep tracker to their doctor if needed. This is why we developed Sl...

Fidelity Communications Upgrades 19,000 Customers to 50 Mbps

Content streaming isn't the only case for increasing speeds. In a recent report from Parks Associates, U.S. broadband households owned an average of 10.4 connected devices in 2018. The report also pre...

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