Providing market intelligence for more than 35 years

Industry Press Releases

New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience

The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is available today from Support.com at the Parks Associates’ CONNECTIONSTM Summit within CES 2016.

From the press release "New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience."

Previously In The News

FUTURE ENERGY TRENDS: GETTING SMARTER ABOUT DEVICES AS THE ENERGY MARKETPLACE SHIFTS INTO ITS NEXT GEAR

Among those consumers who have converted to become a smart home family, research reveals that the smart home industry is indeed growing! According to recent data from Parks Associates, additional smar...

Fidelity Communications Upgrades 19,000 Customers to 50 Mbps

Content streaming isn't the only case for increasing speeds. In a recent report from Parks Associates, U.S. broadband households owned an average of 10.4 connected devices in 2018. The report also pre...

Ayla Networks Unveils ‘Alexa-as-a Service’

According to Parks Associates, a leading market research firm, more than 25% of US households with a broadband connection have a smart home device, while more than 60% of ‘smart’ households own more t...

MEDIA ALERT: Cognitive Systems EVP to Speak on the Intel Panel at CONNECTIONS™

Cognitive Systems, the creator of Aura WiFi Motion™ technology and the smart home monitoring system, Aura Home, today announced that EVP Product, Sales and Marketing, Monika Gupta will be speaking at...