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New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience

The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is available today from Support.com at the Parks Associates’ CONNECTIONSTM Summit within CES 2016.

From the press release "New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience."

Previously In The News

Blending Entertainment & Smart Home Control into One Experience

Voice control has become a must-have feature for smart home products and entertainment devices. According to research from Parks Associates, the most desired functions to perform by voice are turning...

Whisker Labs Announces Groundbreaking Fire Prevention Technology

By plugging Ting into any outlet in a home and pairing to WiFi, the service measures electromagnetic data from the home’s electrical network to look for arcs and sparks occurring in any part of the ho...

The Connected Home is Growing: WiFi Router Outranks Smartphone as #1 Technology US Adults Can’t Live Without for More Than One Day

“Consumer concerns about data privacy and security, including both the unauthorized hacking of devices and theft of device data, consistently rank as one of the leading concerns about connecting devic...

Verimatrix Unveils Latest Forensic Watermarking Enhancement to Boost Fight Against Piracy

A leading innovator in forensic watermarking for the media and entertainment industry, Verimatrix introduced its latest HTML5-focused solution to allow enhanced cybersecurity protections across multip...

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