Providing market intelligence for more than 35 years

Industry Press Releases

New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience

The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is available today from Support.com at the Parks Associates’ CONNECTIONSTM Summit within CES 2016.

From the press release "New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience."

Previously In The News

Plume Launches Uprise to Transform Connectivity Services for MDUs

"The global MDU market is ripe with opportunities to fully address the complexity of providing and supporting various technology solutions," said Elizabeth Parks, President, and CMO of Parks Associate...

TiVo Introduces Next-Gen Platform, a Game-Changing TV Solution

“User experience defines the operator’s video services for consumers,” said Brett Sappington, senior director of research at Parks Associates. “Every pay-TV service and streaming video service is work...

Tri Cascade Announces New Products for Builders of the Future Smart Neighborhood with Three New Wireless Connected IoT Products

Tri Cascade, Inc., a subsidiary of SkyFidelity, Inc. (OTC Pink:SRMX) and an Internet of Things (IoT) technology company, is pleased to announce the addition of three groundbreaking smart neighborhood...

HelloTech Releases New Data Findings From Parks Associates Showing That 43% of Summer Travelers are Concerned About the Safety of Their Home While Away

HelloTech today released new data findings from Parks Associates showing that approximately one-half of U.S. broadband households plan to travel during the summer. Among those with travel plans, 43% a...