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Industry Press Releases

New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience

The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is available today from Support.com at the Parks Associates’ CONNECTIONSTM Summit within CES 2016.

From the press release "New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience."

Previously In The News

Veego Gives Eyes to ISPs, Enabling Automatic Detection and Repair of Smart Home Problems

According to a study by Parks Associates titled 360 View: Supporting the Connected Consumer, “Unresolved technical problems with smart home devices have risen 240% in 3 Years. 79% of consumers have se...

Service Providers Can Now Elevate Their Business Models by Seizing Control of the Burgeoning Smart Home and Business Opportunity

According to Parks Associates, 26 percent of US broadband homes already own at least one smart home device, and 50% report issues when setting up a smart home device. While CSPs are usually not involv...

Lynx Technology to Present at CONNECTIONS™ Summit: IoT, Entertainment, and the Connected Consumer at CES® 2016

The interactive panel session, moderated by Brett Sappington, Director of Research for Parks Associates, examines changes in CPE product design and deployment as the OTT, broadcast, and pay-TV worlds...

Arrayent Explores New Consumer IoT Business Models at Parks Associates CONNECTIONS: The Premier Connected Home Conference

Arrayent Inc. today announced its participation in CONNECTIONS™: The Premier Connected Home Conference, to be held May 23-25 at the Hyatt Regency San Francisco Airport. Arrayent VP Peter Radsliff will...

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