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Industry Press Releases

TapSafe™ Smart Connected Warranty App Launches at CES to Identify and Protect All of Your Connected Devices

"The proliferation of connected devices brings a new level of complexity and risk for consumers," observes Brad Russell, Research Director for Connected Home at Parks Associates. "While manufacturers' warranties provide a minimum level of protection, AmTrust's new TapSafe platform will help consumers manage protection and support for all of their devices in one convenient app. On average, 34% of smart home device owners reported problems with a device in 2017 compared with 28% in 2016."

From the press release "TapSafe™ Smart Connected Warranty App Launches at CES to Identify and Protect All of Your Connected Devices."

Previously In The News

Verimatrix Addresses Consumer Privacy and Data Security During CONNECTIONS Summit at CES 2016

The interactive panel session, moderated by Parks Associates Research Analyst Brad Russell, examines trends in personalization, including privacy and security concerns and strategies to balance connec...

NETGEAR to Highlight Award-Winning 1080p HD Arlo Security Camera Family at CES 2016

According to recent research from Parks Associates, a market research and consulting company, approximately 14 percent of U.S. broadband households have expressed an intention to purchase a networked...

New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience

The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is availa...

Calix Solution Unlocks MDU Opportunity For Service Providers

Overcome Wi-Fi Challenges -- Parks Associates research reveals that today more customer service inquiries are related to Wi-Fi than any other single issue. By utilizing the Calix Carrier Class Wi-Fi f...