Providing market intelligence for more than 35 years

Industry Press Releases

TapSafe™ Smart Connected Warranty App Launches at CES to Identify and Protect All of Your Connected Devices

"The proliferation of connected devices brings a new level of complexity and risk for consumers," observes Brad Russell, Research Director for Connected Home at Parks Associates. "While manufacturers' warranties provide a minimum level of protection, AmTrust's new TapSafe platform will help consumers manage protection and support for all of their devices in one convenient app. On average, 34% of smart home device owners reported problems with a device in 2017 compared with 28% in 2016."

From the press release "TapSafe™ Smart Connected Warranty App Launches at CES to Identify and Protect All of Your Connected Devices."

Previously In The News

TiVo Introduces Next-Gen Platform, a Game-Changing TV Solution

“User experience defines the operator’s video services for consumers,” said Brett Sappington, senior director of research at Parks Associates. “Every pay-TV service and streaming video service is work...

iQor EVP and COO Gary Praznik to Speak at Parks Associates' CONNECTIONS™ Summit at CES

iQor, the only global managed services provider embedded in the flow between product, people and services, announced today that EVP and COO Gary Praznik will participate as a speaker at CONNECTIONS™ S...

The Connected Home is Growing: WiFi Router Outranks Smartphone as #1 Technology US Adults Can’t Live Without for More Than One Day

“Consumer concerns about data privacy and security, including both the unauthorized hacking of devices and theft of device data, consistently rank as one of the leading concerns about connecting devic...

Service Providers Can Now Elevate Their Business Models by Seizing Control of the Burgeoning Smart Home and Business Opportunity

According to Parks Associates, 26 percent of US broadband homes already own at least one smart home device, and 50% report issues when setting up a smart home device. While CSPs are usually not involv...