Register

I agree with the Privacy Policy

Yahoo! Finance & News

Techzilla Launches to Support the Evolving Tech Needs of Today’s Consumers

March 05, 2013

Additionally, Techzilla offers a customer-centric repair service, allowing consumers to have their devices diagnosed and fixed from the comfort of their homes. Technicians will attempt to resolve the customer’s issue over the phone; however, for problems requiring a closer look, the device can be shipped directly to Techzilla.

“Recent findings from international research firm Parks Associates show that U.S. consumers want a solution that covers tech support needs for all of their gadgets. Moreover, of the broadband households interested in new technical support services, 72% believe that the service should be able to fix every technical problem they experience,” said Techzilla Executive Vice President Russell Giniger, who oversees the company’s operations, finances, sales and marketing. “Based on the industry trends we’ve observed and the customer feedback we’ve received, we wanted to take Techzilla to the next level to provide a multi-dimensional layer of service, catering to all of our customers’ ever-changing tech needs.”

From the article, "Techzilla Launches to Support the Evolving Tech Needs of Today’s Consumers."

Previously In The News

Cable operators buff up guides for Internet age

Many cable TV companies also offer hundreds of live TV signals and on-demand programs over mobile devices using Internet technology. These apps — such as Time Warner Cable's TWC TV, Comcast's Xfini...

Internet Households to Exceed 820 Million Worldwide by 2017

By 2017, over 820 million households worldwide will have Internet service, and more than 94% will have broadband, according to international research firm Parks Associates. The firm also reports ov...

AT&T Digital Life and Orange to Keynote CONNECTIONS(TM) Europe, November 12-13 in Amsterdam

Parks Associates today announced the preliminary agenda, early sponsors, and confirmed keynote speakers from AT&T and Orange for CONNECTIONS™ Europe: Monetization Strategies for the Connected Home,...

Roku Beats Apple TV In Homes With Streaming Media Devices

About 14% of all households have a streaming media device, twice the number that had one two years ago, research firm Parks Associates says today. But the most interesting finding in its new report...

‹
1
2
...
11
12
13
14
15
16
17
...
32
33
›