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Reports & Research

Q4 2023
Insurance Opportunities in the Smart Home
Q4 2023
Next-Generation Self-Storage: Leveraging Technology to Grow Revenue
Q3 2023
Residential Security Dashboard 2Q 2023
Q3 2023
Smart Home Dashboard 2Q 2023
Q3 2023
Smart Home Tracker 2023 - Q2 Market Update
Q3 2023
AI Moving Security Forward: Solving False Alarms
Q3 2023
Smart Thermostat Market Assessment 2023
Q2 2023
Smart Living: Elevating the Resident Experience
Q2 2023
Smart Lighting Market Assessment 2023
Q2 2023
Smart Home Buyer Journey
Q1 2023
Energy Management and Services in the Home
Q1 2023
Smart Home Barriers: Attracting Non-users
Q1 2023
Home Security User Experience: Pro vs. DIY
Q1 2023
Security Monitoring: Business Models, Pricing, Attrition
Q2 2023
Smart Home Tracker 2023 - Q1 Market Update
Q2 2023
Energy, Security, Automation: Converging into Peace of Mind
Q2 2023
Solving False Alarms: Bringing New Context for Monitoring
Q2 2023
Next-Generation Smart Home: Building for the Future
Q3 2023
Streaming Video Tracker - North American Update: August 2023
Q3 2023
Overcoming Complexity: Advertising in a Fragmented Landscape
Q3 2023
Video Services: Shifting Demand
Q3 2023
Streaming Video Tracker - North American Update: July 2023
Q3 2023
AVOD, FAST, Freemium: Effective Advertising in the New Video Landscape
Q3 2023
T-Commerce: Buying Through the TV
Q2 2023
OTT Video Market Tracker - North American Update: June 2023
Q2 2023
Video Services Dashboard 1Q 2023
Q1 2023
OTT Video Market Tracker - North American Update - Q4 2022 Tracker Spreadsheet
Q2 2023
OTT Video Market Tracker - North American Update - Q1 2023 Tracker Spreadsheet
Q1 2023
OTT Video Market Tracker - North American Update: January 2023
Q1 2023
OTT Video Market Tracker - North American Update: February 2023
Q2 2023
OTT Video Market Tracker - North American Update: March 2023
Q2 2023
OTT Video Market Tracker - North American Update: April 2023
Q2 2023
Smart Speaker and Smart Display Market Assessment
Q2 2023
OTT Video Market Tracker - North American Update: May 2023
Q2 2023
Consumer Electronics Dashboard: Q1 2023
Q1 2023
Podcasting: An Exploding Market
Q4 2021
Supporting the Modern Consumer: Smart Home and Broadband Services
Q4 2021
Managed Wi-Fi: Disruptive Potential for Support and Services
Q2 2021
Protecting Privacy and Data Security in the Smart Home Era
Q4 2020
Boosting Service Value with Identity Theft Prevention Solutions
Q2 2020
Rethinking Security When We Live, Work, Play at Home
Q2 2020
Solving the Five Security Threats: Complete Consumer Protection
Q2 2020
Value-added Services: Secure & Complete Home Wi-Fi Management
Q4 2018
Cognitive Support Solutions: Delivering the Best Connected Experience
Q2 2017
Support Strategies for an IoT World
Q2 2017
Wi-Fi for IoT: How Home Networking is Changing the Smart Home
Q1 2017
Support, Privacy, and IoT: Thoughts from CES 2017
Q2 2016
The Future of Tech Support: IoT & The Consumer Experience
Q3 2015
Behind the Scenes – Support Strategies for IoT Success
Q1 2015
A New Customer Experience: IoT and the Connected Consumer
Q1 2022
Work Transformed: Impact on Communications and Technology Markets
Q3 2022
Residential Broadband: State of the Market
Q4 2020
Home Networking: State of the Market
Q4 2019
Onboarding and Technical Support for the Connected Home
Q3 2008
Taking Care of the Elderly Through Digital Technologies
Q1 2008
Connected Medical Devices: Analysis and Forecasts
Q3 2007
Digital Health in Western Europe and Canada
Q3 2022
Senior Living: Technology for Safety and Independence
Q3 2022
Telehealth & Remote Patient Monitoring: User Experience
Q3 2021
Virtual Care: Connected Health Devices and Services
Q4 2021
Healthy and Well at Home: Senior Assistive Technologies
Q3 2020
COVID-19: Impact on Telehealth Use and Perspectives
Q3 2020
Connected Health, Wearables, and Fitness
Q4 2020
COVID-19: Impact on Seniors, Caregivers, and Independent Living Solutions
Q3 2019
Virtual Care and Remote Monitoring: Connected Health at Home
Q3 2019
360 View: Independent Living: Senior and Caregiver Perspectives
Q2 2019
360 View: Connected Health at Home: Wellness and Fitness
Q4 2018
IoT in UK: Consumers & Technology Adoption - Wellness, Telehealth, & Independent Living
Q3 2018
360 View: Health and Independent Living
Q3 2018
Sleep & IoT: Behaviors, Awareness, and Opportunities
Q4 2017
Smart Home, Caregiving, and Aging-in-Place
Q3 2017
360 View: Empowering Healthcare Consumers
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