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Reports & Research

Q4 2024
Consumer IoT Product Development: Managing Costs, Optimizing Revenues
White Paper
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Q4 2024
Smart Home and Security Tracker 2024 - November Market Update
Trackers
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Q4 2024
Smart Home and Security Tracker 2024 - Q3 Competitor Landscape: Platforms and Products*
Trackers
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Q4 2024
Single-Family Renters: Connectivity & Smart Home
Quantified Consumer
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Q4 2024
Smart Home and Security Tracker 2024 - October Market Update
Trackers
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Q4 2024
Home Security & Monitoring: Subscriber Churn and Retention
Quantified Consumer
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Q4 2024
Smart Home and Security Tracker 2024 - September Market Update
Trackers
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Q3 2024
Smart Home and Security Tracker 2024 - August Market Update
Trackers
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Q3 2024
Smart Home Dashboard 2Q 2024
Consumer Insights Dashboard
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Q3 2024
Residential Security Dashboard 2Q 2024
Consumer Insights Dashboard
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Q3 2024
Video at the Door: Driving New Revenues
White Paper
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Q3 2024
Smart Home and Security Tracker 2024 - July Market Update
Trackers
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Q3 2024
Smart Home and Security Tracker 2024 - Q2 Competitor Landscape: Platforms and Products*
Trackers
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Q3 2024
Smart Home and Security Tracker 2024 - June Market Update
Trackers
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Q3 2024
Consumer Perception and Use of Generative AI
Quantified Consumer
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Q2 2024
EV Charging at Home: User Demand and Preferences
Quantified Consumer
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Q2 2024
Smart Home and Security Tracker 2024 - May Market Update
Trackers
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Q2 2024
Smart Home and Security Tracker 2024 - April Market Update
Trackers
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Q2 2024
Subscription Memberships & Bundling: Shopping, Video, Gaming, Mobile
Quantified Consumer
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Q1 2024
Streaming Video Tracker - North American Update: March 2024
Trackers
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Q1 2024
Streaming Video Tracker - North American Update: February 2024
Trackers
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Q1 2024
Maximizing Returns: Generative AI’s Impact on Entertainment
White Paper
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Q1 2024
Streaming Video Tracker - North American Update: January 2024
Trackers
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Q1 2024
Streaming Video Tracker: NPS, Churn and Subscriber Growth
Webinar
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Q1 2024
Streaming Content Performance: Executive Insights | 2024 State of the Market
White Paper
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Q1 2024
The Viewer Journey: Navigating Streaming Options
Quantified Consumer
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Q4 2023
Streaming Video Tracker - North American Update: December 2023
Trackers
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Q4 2023
Tech Ecosystem Dashboard: Q3 2023
Consumer Insights Dashboard
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Q4 2023
Streaming Video Tracker - North American Update: November 2023
Trackers
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Q4 2023
ATSC 3.0: Impact and Opportunity for Video Services
Industry Report
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Q4 2023
Streaming Video Tracker - North American Update: October 2023
Trackers
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Q4 2023
Video Services Dashboard 3Q 2023
Consumer Insights Dashboard
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Q4 2023
Streaming Video Tracker: Analyst Notes, Q3 2023
Trackers
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Q4 2023
Privacy and Data Protection for Connected Devices
Quantified Consumer
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Q4 2023
Streaming Video Tracker - North American Update: September 2023
Trackers
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Q3 2023
State of the Market: Streaming Video Services
Webinar
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Q2 2020
Value-added Services: Secure & Complete Home Wi-Fi Management
Webinar
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Q2 2020
Solving the Five Security Threats: Complete Consumer Protection
Webinar
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Q4 2018
Cognitive Support Solutions: Delivering the Best Connected Experience
Webinar
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Q2 2017
Support Strategies for an IoT World
Webinar
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Q2 2017
Wi-Fi for IoT: How Home Networking is Changing the Smart Home
Webinar
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Q1 2017
Support, Privacy, and IoT: Thoughts from CES 2017
Webinar
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Q2 2016
The Future of Tech Support: IoT & The Consumer Experience
Webinar
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Q3 2015
Behind the Scenes – Support Strategies for IoT Success
Webinar
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Q1 2015
A New Customer Experience: IoT and the Connected Consumer
Webinar
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Q3 2022
Residential Broadband: State of the Market
Industry Report
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Q1 2022
Work Transformed: Impact on Communications and Technology Markets
Industry Report
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Q4 2020
Home Networking: State of the Market
Industry Report
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Q4 2019
Onboarding and Technical Support for the Connected Home
Industry Report
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Q2 2021
Modern Broadband: Shifting Landscape
Industry Report
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Q1 2019
Modern Broadband: Competition and Retention at Gigabit Speeds
Industry Report
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Q2 2019
Opportunities for LPWAN in the Consumer IoT
Industry Report
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Q4 2018
Support Services for the Connected Home
Industry Report
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Q2 2017
IoT Data: Securing the Connected Home
Industry Report
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Q4 2018
IoT in UK: Consumers & Technology Adoption - Wellness, Telehealth, & Independent Living
Channel Analytics
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Q3 2018
360 View: Health and Independent Living
Quantified Consumer
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Q3 2018
Sleep & IoT: Behaviors, Awareness, and Opportunities
Channel Analytics
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Q4 2017
Smart Home, Caregiving, and Aging-in-Place
Quantified Consumer
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Q3 2017
360 View: Empowering Healthcare Consumers
Quantified Consumer
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Q4 2016
Connected Health Devices and Apps: Quantifying the “Quantified Self”
Quantified Consumer
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360 View: Empowering Healthcare Consumers
Quantified Consumer
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Q1 2016
Independent Living Needs: Helping Aging Parents Thrive
Quantified Consumer
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Q4 2015
Shopping For Care: Insights from Consumers
Quantified Consumer
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Q2 2015
Patient Portal: Engaging Consumers
Quantified Consumer
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Q1 2015
Digitally Fit: Products and Services for Connected Consumers
Quantified Consumer
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Q4 2014
Engaging Consumers for Healthy Living: Health Apps
Quantified Consumer
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Q4 2014
Reasons for Appeal of Health and Fitness Devices
Quantified Consumer
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Q1 2014
Digital Health Consumers: A Lifestyle and Technology Segmentation
Quantified Consumer
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Q4 2013
Prescribing Apps: Engaging Health Consumers
Quantified Consumer
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Q3 2013
Online Communication Tools for Healthcare
Quantified Consumer
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