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In The News

Cincinnati Bell Scales Local Call Center To 300 agents To Address Growing Fioptics Base

January 12, 2017

Internet of Things

home automation

The adoption of smart home devices reflects the overall Internet of Things (IoT) trend. A recent Parks Associates study revealed that in homes with a broadband connection, 26% now own a smart home device, up from 19% at the end of 2015. The research firm said that over the past two years, smart home device ownership “has more than doubled,” forecasting that “companies will sell nearly 55 million smart home devices in 2020.”

From the article "Cincinnati Bell Scales Local Call Center To 300 agents To Address Growing Fioptics Base" by Sean Buckley.

Previously In The News

Warner Bros. Discovery Is Built for the Streaming Wars – If It Can Shed Legacy Baggage: Analysis

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Streaming Plays Nicely With Cable VOD, Netflix Is New Norm

Overall, SVOD spending in U.S. broadband homes is up nearly 67% since 2012, according to research from Parks Associates. That firm said the average monthly spend on SVOD in U.S. homes was $6.19 in 201...

40% Already Use Voice Recognition Software, 70% Satisfied With It

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Partner With SVOD Providers For Younger Generation

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