Providing market intelligence for more than 35 years

In The News

Connected Devices Tech Support Service Launched By Verizon

Research firm Parks Associates estimates that nearly 24 percent of U.S. broadband households will have an IP camera by 2020, while more than 50 percent will have a smart home controller and 26 percent will have a home security system.

“Companies such as Samsung are beginning to embed smart home controllers into their consumer entertainment products, meaning consumers who buy a smart TV or smart appliance will be bringing these solutions into their homes, often without understanding the full extent of their capabilities,” Tim Kerber, director, research, home controls and energy at Parks, says. “These smart home capabilities will come into play as consumers adopt other smart home devices, such as smart lighting and IP cameras.”

From the article "Connected Devices Tech Support Service Launched By Verizon" by Laura Hamilton.

Previously In The News

When it comes to live sports, consumers show streaming services the money

“Sports content drives eyeballs, advertisers know it, streaming services know it,” said Eric Sorensen, senior analyst with Parks Associates. From the article, "When it comes to live sports, consume...

Ford and Lincoln Unveil New Digital Experience for Enhanced Connectivity

A recent study by Parks Associates in 2022 highlighted that the average U.S. household now owns 16 connected devices, reflecting an intertwined relationship between digital and daily life. From the...

The Smart Money: How Smart Homes Are Reshaping the Insurance Industry

According to Parks Associates research, 42% of U.S. households have at least one smart home device, and the highest adopted device is the video doorbell – now in 20% of U.S. internet households. Cu...

Monitoring Matters: The Real Cost of False Alarms

In some recent studies, including ones by Parks Associates, false alarms are one of the most distressing and problematic events that can occur for a subscriber or security system user. From the art...