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Finance and phones – what can retail banking learn from the phone business?

June 07, 2024

OTT

bundles

mobile payments

Net Promoter Score

Bango

KEY STAT: Net Promotor Score (NPS) increases in direct proportion to the number of subscriptions per user. High NPS means higher product satisfaction means greater service adoption. - Parks Associates, 2024

From the article, "Finance and phones – what can retail banking learn from the phone business?" by Anil Malhotra for Bango

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About Parks Associates

Finance and phones – what can retail banking learn from the phone business?

Previously In The News

Roku Holds Lead In Streaming Media Players, But Amazon, Apple Gain

Mobile Payments Still Confusing, Still Growing

23% Of Millennials Are OTT-Only Broadband Households

Netflix Subscriber Churn Increase Could Be Sign Of 'Stream Cutting'

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