Providing market intelligence for more than 35 years

In The News

Online Owls Launches as New Service to Quickly Connect People with Affordable, Trusted On-Demand Tech Support

Initially launching in the Washington, D.C. metropolitan area, Online Owls plans to expand its service nationwide in 2016. In the greater D.C. metro area, an estimated 1.4 to 2 million people use broadband Internet at home, according to a study by Pew Research Center. A recent survey by Parks Associates found that an estimated 68 percent of D.C. area households said they would be interested in technical support that caters to their devices.

There is a real need for technical support that is immediate, affordable and convenient that can come to your location when it fits your schedule, said Bruno Bianchi, CEO and co-founder of Online Owls. As the world becomes more connected and devices increase in number and complexity, it is more challenging than ever to install, troubleshoot, repair or even learn how to use some of them. Online Owls fills that need with a service that is secure and reliable.

From the article "Online Owls Launches as New Service to Quickly Connect People with Affordable, Trusted On-Demand Tech Support" by PRweb.com.

Previously In The News

The Best WiFi Solutions for Apartment Buildings

And in a 2023 SmartRent and Parks Associates survey, renters ranked WiFi as their third priority, tied with laundry facilities and following only rent and safety. From the blog, "The Best WiFi Solu...

Fubo to Launch Pause Ads and Interactive Commercials in Bid to Raise Revenues and Boost Engagement

A 2023 study conducted by Parks Associates showed that interactive video can increase engagement for streaming platforms, and interactive ads might produce the same effect for advertisers. From the...

Can Smartphones Bridge the Digital Divide? The Answer Is Complicated

Even though data suggests that some Americans still rely on smartphones for internet needs, Kristen Hanich, director of research at Parks Associates, says the percentage of mobile-only consumers in th...

Report Finds 50% of U.S. Households Regularly Use Ad-Supported Streaming Apps

“Video-viewing households report watching on average more than 21 hours per week on a TV, accounting for half of their viewing hours,” said Sarah Lee, Research Analyst, Parks Associates. “Video con...