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New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience

The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is available today from Support.com at the Parks Associates’ CONNECTIONSTM Summit within CES 2016.

From the press release "New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience."

Previously In The News

PlumChoice Spotlights Support for the Internet of Things at CES® 2016

PlumChoice’s Vice President of IoT Business Development Steve Thompson will also participate in the CONNECTIONS™ Summit panel, “Monetization Strategies for IoT and the Connected Home,” where he will d...

Arlo Q HD Security Camera From NETGEAR Now Available in Stores

According to recent research from Parks Associates, a market research and consulting company, approximately 14 percent of U.S. broadband households have expressed an intention to purchase a networked...

Z-Wave Tackles IoT Security, Consumer Education as Ecosystem Hits New Milestones

Parks Associates data shows that 1 in 5 consumers in the US currently own smart home devices with global growth on the rise and residential connected devices will generate approximately 11 million sup...

Sleep Number to Address Sleep Tech at Connected Health Conference 2017

While consumers are beginning to understand that poor sleep detracts from quality of life and contributes to chronic health problems, they have a difficult time knowing what to do to improve their sle...

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