Parks Associates data shows that 1 in 5 consumers in the US currently own smart home devices with global growth on the rise and residential connected devices will generate approximately 11 million support requests from consumers. With that in mind, the Z-Wave Alliance and its members are increasingly looking at how to best educate, serve and support new users coming into the smart home market. Launching Z-Wave.com, the consumer portal for tips, best practices and frequently asked questions about Z-Wave smart home solutions, the Alliance's Consumer Working Group is working to give consumers tools to find the best possible smart home solution for their lives.
From the press release "Z-Wave Tackles IoT Security, Consumer Education as Ecosystem Hits New Milestones" by marketwatch.com.
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