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Executive Summary
Security System Ownership
Installation Among Recent Security System Buyers
Adoption of Security Services
High Likelihood to Switch Monitoring Provider
Demographics of Security Households in US Internet Households
Technology Affinity by Security Monitoring Services
Installation Method for All Home Security Systems
Installation Method for Home Security Systems Acquired within the Past 12 Months
High Likelihood of Adopting New Services
Likelihood of Cancelling Security System Contract by Age Group
High Likelihood of Reconsidering Cancellation When Offered Incentive
An Overview of Security Systems in US Internet Households - 2022
Home Security System Ownership
Interactive Systems Among Home Security Households
Security Solution Adoption
Security Service Adoption
Home Security System & Service Adoption
Home Security System Installation
Installation Method for All Home Security Systems
Installation Method for Home Security Systems Acquired within the Past 12 Months
Alternative Security Solutions Considered, Among Recent System Buyers
Demographics of Security Households in US Internet Households
Residential Security Services
Adoption of Security Services
Security Monitoring Service by Installation Method
Top Security System Brands
Top Professional Monitoring Service Providers, YoY
Paid Home Security Service, YoY
Paid Home Security Service by Service Provider
Professional Monitoring Service Provider Net Promoter Score (NPS)
Top 10 Brands by NPS, July 2022
NPS of Top Professional Monitoring Providers, QoQ
Equipment Financing and Preferred Business Models for Security Monitoring
Average Upfront Fees for Home Security Systems
Security System Equipment Payment Method
Security System Equipment Payment Method by Installation Method
Security System Equipment Payment Method by Security Service Fees
Security Service Fees & New Services
Average Monthly Fee for Home Security Service, YoY
Avg Monthly Fee by Top 10 Brands, July 2022
Home Security Service ARPU by Generation
Home Security Service ARPU by Age Group
Home Security Service ARPU by Family Size
Security System Owner High Interest in Additional Services
Acquisition Channels and Triggers
Security System Purchase Channels Among Recent Buyers
Security System Purchase Location Among Recent Buyers
Triggers of Security System Acquisition
Security Monitoring Service by Purchase Triggers
Experience of Accident or House Damage
Beyond Intrusion: Top 3 Conditions for Security System to Detect
Top Three Desired Features Beyond Intrusion Protection
Monitoring Provider Churn
Changes Made to Home Security System in the Past 12 Months
Reason for Switching Professional Monitoring Provider
Reason for Cancelling Professional Monitoring Service
High Likelihood of Switching to New Professional Monitoring Service Provider
High Likelihood of Subscribing to Professional Monitoring Service
High Likelihood of Switching Monitoring Providers by Monthly Home Security Service Cost
Cancellations and Retention Incentives
High Likelihood of Cancelling Pro-Monitoring Service
Likelihood of Cancelling Security System by Generation
Likelihood of Cancelling Security System Contract by Age Group
Left Length of Contract, Among Intended Cancellers
Impact of Contract Terms on Cancellation Plans
Impact of Retention Incentive on Cancellation Plans
Impact of Service Pricing Discount as Retention Tool
Self-monitoring: Reasons and Selection
Reason for Choosing Self Monitoring Service
Reason for Choosing Specific Monitoring Service Than Other Options
Attitudes toward Self-Monitored Security System
Would these prompt you to subscribe to professional monitoring?
Reason for Switching from Self to Professional Monitoring
Security System Intentions
Security System Purchase and Intention to Buy
Method of Security System Monitoring and Responding
High Likelihood of Change to My Pro-Monitored Security System
