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Wednesday, Jul 23, 2008

CONNECTIONS™ Summit at CES provides insight into new market strategies, consumer trends, and industry perspectives

Parks Associates and CEA® announced they will again host CONNECTIONS™ Summit at CES, January 8-9,...

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Wednesday, Jul 23, 2008

Don't Count the Mass Retailers out on IT Support Services

Wow - what an active week for support-related articles. Just when you count on Best Buy being abl...

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Tuesday, Jul 22, 2008

Maybe Cisco will Sell Comcast Some Customer Support Solutions

After posting the news about Cisco's acquisition of Pure Networks, The Washington Post's daily up...

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Tuesday, Jul 22, 2008

And, Support from the Retailer Perspective

Okay, we have an official home networking customer support trifecta for July 23, 2008: a home net...

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Tuesday, Jul 22, 2008

Cisco Aquires Pure Networks

First, Cisco acquired Ashley-Laurent to strengthen its residential gateway management software ca...

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Sunday, Jul 13, 2008

Netflix at the Xbox

What we had written about in a March blog has apparently come to fruition. The streaming content...

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