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Keys to Entering the Smart Home Economy

January 01, 2016

In late 2014, research by Parks Associates found that 16 percent of US broadband households owned a smart home device and one-third have experienced at least one technical problem with their devices. Among these households, 56 percent were willing to pay up to €9.09 per month for a technical support service, and 43 percent were willing to pay up to €33.19 per month.

From the article "Keys to Entering the Smart Home Economy" by Jon Carter.

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Parks Associates Finds 78% of US Broadband Households Have a Home Network Router Driving Demand for Tech Support

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The Smart Home Is Listening — And Talking

Brett Sappington is a senior director of research at Parks Associates. He leads the firm’s services research team, which publishes industry insights on access and entertainment services, digital me...

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