Providing market intelligence for more than 35 years

Press Releases

Webcast: Smart Home Devices and Tech Support – New Business Strategies

Parks Associates research shows 50% of smart home device owners regularly experience problems with at least one of their devices.

As consumers embrace new technologies, problems stemming from user unfamiliarity, immature technologies, and a lack of industry standards challenge the seamless integration and usage of these solutions. Lack of device interoperability and poor integration of cloud and mobile applications can also add to consumer frustrations as they add new connected devices to their home.

Join Parks Associates and Support.com on September 22 for a complimentary industry webcast, where you will learn:

  • Impact of IoT on consumer support needs
  • Current challenges to consumers and companies in the connected home and consumer IoT
  • Factors driving re-evaluation of the traditional model of support
  • New models of support that improve customer experiences, expand brand loyalty, and drive product adoption
  • Importance of analytics in guiding the support experience

Reserve your seat for this complimentary webcast by clicking here.

Phone:
972-490-1113
Mailing Address:
Parks Associates 5080 Spectrum Drive, Suite 1000W Addison, TX 75001 USA
Expertise
Smart Home: Management and Safety Consumer Electronics Connected Health and Wellness Broadband Small-to-medium Business (SMB) Connected Health
Services
Research Services: Custom and Consulting Research Projects Streaming Video Tracker Security Tracker Smart Home Tracker
Events
CONNECTIONS™ CONNECTIONS™ Summit/CES Smart Energy Summit Connected Health Summit Future Of Video Smart Spaces Upcoming Industry Events
Resources
Press Releases Analyst Blog Parks in the News Connected Consumer Podcast 
About Us
Overview Team Contact Us
Store
View Your Cart

Follow Us to stay informed

© 2023-2024 Parks Associates. All Rights Reserved. Privacy Policy

Design & Developed By Agency Partner Interactive