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CONNECTIONS Summit Recap: Navigating the Multifamily IoT Markets

Learn more about the CONNECTIONS Summit at CES session: Navigating the Multifamily IoT Markets featuring speakers from Daisy, Johnson Controls, ADT, Kwikset | ASSA ABLOY Group, and SmartRent!

John Butrim, Vice President, Multifamily, ADT Multifamily

When properties are bought and sold, that’s when tech adoption happens, to drive additional revenue. Low interest rates and high rates of new construction are also major drivers, but now retrofits are the next big focus.

The technician is also a client: they also need to have a simplified, quick install experience so they can move on quickly to the next install.

Eric Harnischfeger, Senior Product Manager, Multifamily Electronics, Kwikset / ASSA ABLOY Group

Kwikset United was designed mostly for new construction. However, renovations are increasing.

If you’re coming into a retrofit situation, it can be challenging, because the infrastructure is already there, and it can be difficult to convince clients to upgrade.

Hagan Kappler, Co-Founder and CEO, Daisy

A large driver for Daisy’s services are the complexities with so many connected devices, and the challenge of installing those devices.

It’s about meeting the needs of the end consumer. It’s not about dumbing down the tech. We can partner with residents to deliver customized solutions.

Greg Mora, Executive Director, Business Development, Johnson Controls

We are on the threshold to the mass market, but the challenge for us is that for property managers is what value do we provide to them. Reliable installation and a reliable partner is what they need.

For us, adding locks and other features are an extension of the tech foundation that’s already there, primarily towards providing automations.

Braeden Scheer, Vice President of Product Management, SmartRent

Retention is an issue in multifamily. delivering value for residents, and making sure that the tech works well within the organization. It’s becoming an expectation for both residents and property staff to have this tech.

Many properties are tracking tasks like changing locks across many properties as a way to determine how to cut costs, and they’re going to be looking at the technology partners to determine if they are receiving the data they need, and if those partners are the right ones to partner with to get that information.

Looking to see CONNECTIONS in-person? CONNECTIONS: The Premier Connected Home Conference will be hosted May 13-15 at the Renaissance Dallas at Plano Legacy West Hotel - Click Here to Register!

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