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Survey Methodology and Definitions
Parks Associates 2021 Respondent Quotas
Key Terms and Definitions
Executive Summary
MDU Residents Among All US Broadband Households
Technology Adoption Segments by MDU Segments
Home Internet Service Payment Methods Among MDU Residents
Attitudes Toward Property-Provided Internet Service
Smart Home Device Ownership by Type of Residence
Valuable Benefits of Using Smart Home Devices
Important Features of MDUs
MDU Resident Profiles
MDU Residents Among All US Broadband Households
Demographic Breakdown of MDU Residents
Technology Adoption Segments by MDU Segments
Type of Building by MDU Segments
Building of MDU Renters by Top 11 States of Residency
Top 11 States by MDU Segments
Smart Home Device Adoption
Overall Smart Home Device: Adoption vs. Landlord/Property-Provided
Smart Home Device Ownership by Type of Residence
Smart Appliance Ownership by Type of Residence
Landlord/Property-Provided Smart Home Device by Type of Residence
Landlord/Property-Provided Smart Appliance Ownership by Type of Residence
Average Number of Smart Home Device: Owned vs. Provided by Landlord/Property
MDU Internet Services
Home Internet Service Providers Among MDU Residents
Self-Reported Download Speed of Home Broadband Service
Home Internet Speed by MDU Ownership
MDU Home Internet Speed by Household with Kids
MDU Home Internet Speed by Family Size
MDU Home Internet Speed by Work Remotely vs. Work On-site
Home Networking Device Ownership Among MDU Residents
Home Internet Service Payment Methods Among MDU Residents
Home Internet Service Payment Methods by MDU Ownership
Home Internet Service Payment Methods by Top 11 States Among MDU Residents
High-Speed Internet Provider Availability Among MDU Residents with Fixed Broadband
High-Speed Internet Provider Availability by MDU Ownership
High-Speed Internet Providers Availability by Top 11 States Among MDU Residents
Attitudes Toward Bulk Internet Service
Attitudes Toward Bulk Internet Speed by Actual Internet Speed
Attitudes Toward Bulk Internet Speed by Family Size
Attitudes Toward Bulk Internet Service Cost by Household Income
Attitudes Toward Bulk Internet Service Provider by Age
Attitudes Toward Bulk Internet Service Provider by Technology Adoption Segments
Attitudes Toward Bulk Internet Data Privacy by Age
Attitudes Toward Bulk Internet Data Privacy by Adoption Segments
Attitudes Toward Bulk Internet Router by Age
Attitudes Toward Bulk Internet Service Router by Adoption Segments
Attitudes Towards Bulk Internet by Adoption Segments
Attitudes Towards Bulk Internet by Number of Devices Used
Attitudes Toward Bulk Internet Connection by Age
Resident Resources
Usage of App & Website Portal by MDU Residents
Tasks Performed by Using App vs. Web Portal by MDU Residents
Smart Home Devices User Experience
Attitudes Toward Property-Provided Smart Home Devices
Attitudes Toward Property-Provided Smart Home Devices About Data Safety and Usage
Frequency of Using Property-Provided Smart Home Devices
Frequency of Using Property-Provided Smart Home Devices by Gender Among MDU Residents
Valuable Benefits of Using Smart Home Devices
High Value of Using Smart Home Devices by MDU Owners vs. Users
High Value of Using Smart Home Devices by Age Groups Among MDU Residents
High Value of Using Smart Home Devices by Technology Adoption Segments Among MDU Residents
High Value of Using Smart Home Devices by MDU Households with Kids
High Value of Using Smart Home Devices by Households Income Among MDU Residents
Preferred Technical Supports for Smart Home Devices Among MDU Residents
Preferred Home Features and Technology
Intention to Move Within One Year by All Housing Segments
Intended Home Type by MDU Segments
Age Breakdown of Non-MDU Residents who are MDU Intenders
Important Features of Future MDUs for Non-MDU Residents
Important Features in Common Areas for Non- MDU Residents
Willingness to Pay for Smart Home Technology
Likelihood of Paying More for New Apartment Capabilities
Reason for Not Paying Higher Rent for Smart Home Technology
Appendix