Smart Home Ownership and Intenders

Smart Home Device Ownership (2014 - 2017)

Adoption of Smart Home Devices (2014 - 2017)

Average Numbers of Smart Home Device Purchased Among Device Buyers (Q4/17)

Technology Adoption Distribution Among Smart Home Device Ownership & Intention Segments (Q4/17)

Smart Home Device Segment Demographics

Importance of Factors for Second Smart Home Product Category Purchase (Q4/17)

Smart Home Device Purchase Intention (Q4/17)

Appeal of Having a Smart Home (Q2/18)

Drivers of Buying Smart Home Devices (Q2/18)

Perspectives of Owning a Smart Home Device Among Non Owners (Q2/18)

Smart Home and CE Device Set-up

Overall Smart Home Device Setup Methods (2016 - 2018)

Smart Home Device Setup by Demographics (Q1/18)

Smart Home Devices: Setup Method (Q1/18)

Smart Home Devices: Difficulty with Device Setup (2017 - 2018)

Smart Home Devices: Difficulty with Setup by Device (Q1/18)

Smart Home Devices: Difficulty with Device Setup by Demographics (Q1/18)

Smart Home Devices: Number of Setup Problems Experienced (2017 - 2018)

Smart Home Devices: Problems Setting Up Device (2016 - 2018)

Problems in Setting Up Devices by Smart Home Device (2015 - 2018)

Problems in Setting Up Devices by Smart Home Device, Cont. (2015 - 2018)

Smart Home Devices: Actions Taken After Experiencing Setup Problems (Q1/18)

Smart Home Device Return (Q1/18)

Reasons for Device Return (Q1/18)

Smart Home Device Setup Preference (Q1/18)

Smart Home Device Setup Preference by Demographics (Q1/18)

Smart Home Device: Self Setup Experience by Difficulty of Device Setup (Q1/18)

Smart Home Device: Agreement on Self Setup Experience by Devices (Q1/18)

Smart Home Device Problems and Problem-solving

Smart Home Device: Number of Technical Problems Experienced (Q1/18)

Smart Home Device: Number of Technical Problems Experienced (Q1/18)

Smart Home Devices: Technical Problems (Q1/18)

Smart Thermostat User Experience (Q2/17)

Smart Door Lock User Experience (Q2/17)

Smart Light Bulbs/Lighting Control Systems: User Experience (Q2/17)

Network Camera: User Experience (Q2/17)

Smart Home Device: Actions Taken After Experiencing Technical Problems (Q1/18)

Overall Satisfaction with Professional Technical Support Service (Q1/18)

Voice Control

Smart Home Device Control Methods (Q2/2017 – Q4/2017)

Experience with Voice Control Smart Home Devices (Q4/17)

Purchase Intentions

Smart Home Device Purchase Intention (Q4/17)

Smart Home Devices: Purchase Inhibitors (Q4/17)

Purchase Inhibitors by Smart Home Device (Q2/18)

Impact of Services Offered on Smart Home Device Purchase Intention (Q1/18)

Security System Experiences

Ease of Self-Installing the Security System (Q4/17)

Time Taken to Self-Install Security System (Q4/17)

Number of False Alarms Triggered in Last 12 Months (Q2/18)

Triggers for False Alarms (Q2/18)

Service Appeal

High Appeal of Smart Home Device Support Services (2017 - 2018)