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Online Communication Tools for Healthcare
About the Research
Previous Research
Key Findings
Recommendations
Digital Health
Online Communication Tool users
Online Tools Used to Communicate with Care Professionals (Q3/13)
Online Tools Used to Communicate with Care Professionals (2012 vs 2013)
Use of Online Communication Tools by Households with Minors (Q3/13)
Frequency of using Online Communication Tools (Q3/13)
Types of Doctors Consulted Using Online Communication Tools (Q3/13)
Satisfaction with Online Communication Tools (Q3/13)
Online Communication Tools Use Case Groups
Online Communication Tool Users
Reason to Consult a Doctor/Healthcare Professional Using Online Tools (Q3/13)
Online Tool Use Case Groups (Q3/13)
Frequency of Online Tool Usage by Use Case Groups (Q3/13)
Types of Healthcare Professionals Consulted Using Online Tools by Use Case Groups (Q3/13)
Satisfaction with Online Tools by Use Case Groups (Q3/13)
Online Communication Tool Users with Chronic Condition
Online Tools Users with A Chronic Health Issue (Q3/13)
Online Health Users With a Chronic Condition by Age (Q3/13)
Digital method of Consulting a healthcare Professional by Online Health Users With a Chronic Condition (Q3/13)
Frequent Use of Digital method Use by Online Health Users With a Chronic Condition (Q3/13)
Types of Doctors Consulted by Online Tool Users With a Chronic Condition (Q3/13)
Face-to-Face Consultations
Face-to-Face Health Consultation (Q3/13)
Face-to-Face Health Consultation by Age (Q3/13)
Face-to-Face Health Consultation by Income (Q3/13)
Face-to-Face Health Consultation by Education Levels (Q3/13)
Face-to-Face Health Consultation by Type of Professional (Q3/13)
Face-to-Face Health Consultation by use Case Groups (Q3/13)
Digital Method of Consulting a Healthcare Professional by Face-to-Face Time (Q3/13)
Likelihood of Using Online Communication Tools
Online Communication Tools Users
Comfort with Online Communication Tools (Q3/13)
Openness to using Online communication Tools (Q3/13)
Use of Online Communication Tools by Age (Q3/13)
Use of Online Communication Tools by Income (Q3/13)
Comfort Using Online Tools to Consult with Healthcare professionals (Q3/13)
Reason to Consult a Doctor/Healthcare Professional Using Online Tool by Age (Q3/13)
Reason to Consult a Doctor/Healthcare Professional Using Online Tool by Income (Q3/13)
Driver for Using Online Communication Tools (Q3/13)
Driver for Using Online Communication Tool by Age (Q3/13)
Driver for Using Online Communication Tools by Income (Q3/13)
Driver for Using Online Communication Tools and Comfort Using Tools to Consult with Healthcare Professionals (Q3/13)
Additional Research from Parks Associates