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Wi-Fi and Home Networking

Q1 2020

Quantified Consumer

360 View: Broadband Services in the US

This study examines uptake and perception of broadband services among US households. It assesses perception of broadband providers, service bundling, adoption of services, upgrades and downgrades of broadband, and perception of broadband speeds received. It also compares perceptions among various groups of consumers, including those with mobile data services.

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Parks Associates has made every reasonable effort to ensure that all information in this report is correct. We assume no responsibility for any inadvertent errors.

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