Providing market intelligence for more than 35 years

Wi-Fi and Home Networking

Q3 2021

Consumer Insights Dashboard

Home Services Dashboard 1Q 2021

The Home Services Dashboard visualizes the most important metrics informing the strategic decision making of companies providing communications services to the home.

Purchase

Executive Summary

Industry Benchmarks
• Broadband Adoption in US Households
• Home Service Subscription
• Adoption of Standalone vs. Bundled Services
• Adoption of Home Service Packages
• Trends in Home Service Subscription in the Past 2 Years
• ARPU of Home Bundled Services in the Past 2 Years
• Standalone Home Service ARPU
• ARPU of Home Bundled Services
• Monthly Cost of Home Bundled Service

Competitive Landscape
• Market Share of Broadband Service Providers
• Market Share of Mobile Service Providers
• Market Share of Traditional Pay-TV Service Providers
• Market Share of Professional Monitoring Service Providers
• Mobile-Only vs. Fixed Broadband in US Households

Home Service Provider NPS

Broadband Close-Up
• Broadband Internet Access at Home
• Changes to Fixed Broadband Service in Past 12 Months
• Changes to Fixed Broadband Service by Service Providers
• High Intention to Make Changes to Broadband Services
• High Intention to Make Changes to Broadband Services by Providers

Appendix

Newsletter

The Parks Points Newsletter Features All Aspects Of Our Research, Including Smart Home, Iot Devices, Entertainment And Digital Media, Security, Energy, Health, And Consumer Data.