Survey Sample and Methodology
Parks Associates 2021 Respondent Quotas
Defining Connected Health Solutions Models
Executive Summary
Virtual care enters a new era.
Familiarity with Telehealth
Telehealth Service Use in Prior 12 Months
Consumer Attitudes Towards COVID-19 Vaccine
Telehealth Service Channel
Appeal of Sharing Health Device/App Data during Virtual Consultations
COVID-19: Infections and Vaccinations
Relationship with COVID-19 Patients
Consumer Perception on COVID-19 Vaccine
Consumer Attitudes towards COVID-19 Vaccine by Age Groups
No Intention to Get Vaccine, by Education
Education Completed
Personal Knowledge of Someone with COVID-19, by Attitude toward Vaccination
Life Activities Limited by COVID-19
Telehealth: User Experience
Familiarity with Telehealth Service
Telehealth Service Use in Prior 12 Months
Types of Telehealth Services Used
Telehealth Use by Children at Home
Telehealth Use by Age
Reasons for Seeking Care via Telehealth Services
Issue Treated via Telehealth Services
Outcomes of Telehealth Service Visit
Consumer Perception of Telehealth Service Quality
Telehealth Service Payment, YoY
Telehealth Payment by Age Groups
Telehealth Payment by Forms of Insurance
Telehealth Service Channels
Telehealth Service Channel
Telehealth Service Channels: Local vs. National by Age Groups
National Telehealth Service Provider Share
Telemental Health Service Use
Telemental Health Service Use
Telehealth Use for Any Reason Among Those with Depression, Anxiety, or Sleep Disorders
Virtual Mental Health Service Use by Age
Virtual Mental Health Service Use by Household Income
Specific Mental Health Services Used
Appeal of New Features & Models
Telehealth Service Features, Rated “Very Important”
High Appeal of Telehealth Service Models
Preferred Telehealth Device Platform
Preferred Telehealth Device Platform by Age
Likelihood of Using Telehealth Services
Likelihood of Using Telehealth Services by Telehealth Users
Barriers to Telehealth Use
Connected Health Devices: Adoption & Purchasing
Adoption of Connected Health Devices
Number of Connected Health Devices Owned
Average Number of Connected Health Devices Owned Per Broadband Household
Adoption of Connected Health Products
Household Wearables Adoption
Wearable Brand Owned by Head of Household
Adoption of Connected Medical Devices
Connected Health Device Acquisition Channel by Device
High Intention to Purchase Connected Health Devices in Next 12 Months
High Intention to Purchase Connected Medical Devices by Age Groups
Health Device Use Cases: RPM, Virtual Consultations, Wearables
Remote Diagnostics / RPM Program Participation
Appeal of Sharing Health Device/App Data during Virtual Consultations
High Appeal of Health Device/App Data Sharing During Virtual Consultations
Impact of Connected Health Offerings on Choice of Doctor/Care Provider
Impact of Connected Health Offerings on Choice of Doctor/Care Provider by Children at Home
Impact of Connected Health Offerings on Choice of Doctor/Care Provider by Telehealth Use
Willingness to Pay for Health-Related Wearable Features
Appendix
Defining Heads of Broadband Households
Reading Parks Associates Charts
