Download Table of Contents (PDF)
About the Research
Previous Research
Growth in Self-Installed Energy and Smart Home Systems (Q4/14)
Competition in the Residential Security Market (Q4/14)
360 View: Residential Security and Smart Home (Q3/14)
The New Face of Home Security: Forecasts and Players (Q4/13)
Key Findings
Industry Insight
Recommendations
Overview of Smart Home Segmentation:
Segmentation Overview
Segmentation Methodology
Smart Home Segments (Q1/15)
Segment Demographic Profile
Security Offering, Messaging for Segments
Overview of Residential Security Market:
Home Security System Ownership (2014 - 2015)
Use of Professional Monitored Security Service (2014 - 2015)
Average Monthly Cost of Professionally Monitored Security Service (2014)
Home Security Systems with Smart Home Capabilities (2014 - 2015)
Home Security Systems with Home Control Features by Length of Ownership (Q4/14)
New Systems: Smart Home Security Adoption by Smart Home Segments (Q4/14)
Provider of Professional Security Monitoring (2014)
Length of Time Since Purchasing Current Security System (Q4/14)
Home Security System Installation (Q4/14)
Home Security Installation by Length of Ownership (Q4/14)
New Systems: Home Security Installation by Smart Home Segment (Q4/14)
ARPU & Bundles:
Amount Paid for Recent Security System Purchase (Q4/14)
Professional Monitoring Service ARPU by Type of Provider (Q4/14)
Professional Monitoring Service as Part of a Bundle (Q4/14)
Amount Spent on Professional Monitoring Service & Bundles by Provider (Q3/14)
Relationship with Provider Prior to Subscribing to a Bundle with Professional Monitoring (Q4/14)
Relationship with Provider Prior to Subscribing to a Bundle with Professional Monitoring by Provider (Q4/14)
Service Cancellation in order to Obtain a Bundle Including Professional Monitoring Service (Q4/14)
Satisfaction, Switching, and Canceling:
Satisfaction with Professional Monitoring Services by Provider (Q4/14)
Net Promoter Score Ratings for Professional Monitoring Service Providers (Q4/14)
Likelihood of Remaining With Current Professional Monitoring Service Provider (Q4/14)
Recent Changes in Professional Monitoring Service (2014)
Recent Changes in Professional Monitoring Service by Provider (Q4/14)
Cancellation of Professional Monitoring Service (Q4/14)
Previous Professional Monitoring Service Provider (Q4/14)
Reason for Canceling Professional Monitoring Service (Q4/14)
Additional Research from Parks Associates
